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Holiday Inn Express & Suites Cincinnati-N/Sharonville

11160 Dowlin驱动器 , Sharonville, 俄亥俄州 45241

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.3

基于 944 评论
85%
推荐此酒店

Ratings Breakdown

944评论

  • 5 星级
    602
  • 4 星级
    173
  • 3 星级
    67
  • 2 星级
    50
  • 1 星级
    52

Don't stay at this hotel

By

2022 五月 15

It is apparent the ownership of this hotel does not invest in it. It took me four tries to find a room. The AC in the first room did not work. The second room the key did not work. The third room the AC was extremely noisy. Even the fourth room, in which I stayed, had a noisy AC but this time I had given up. The staff at the front desk were courteous and did all they could.

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Needs improvement

By

2022 五月 12

Mixed feelings about stay here. Room & bed were comfortable, but cleanliness and condition are concerns. Hallway was unvacuumed (minor debris down hallway); toilet was somewhat uncared for around edges of bowl. Room had sheer curtains that were in shredded tatters, while dining area had hanging loose wall paper from corner almost from top to bottom. Elevator had broken corners on inside panels.

Clerk was very attentive and helpful, but wondering if really maintaining property.

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Our room was dirty. Items from previous guest in room (obviously wasn't cleaned) bathroom disgusting- mold in shower.

By

2022 五月 03

I would not stay here again or recommend anyone else. Went to desk to complain- was told "Manager not available on weekends" So, it obviously stems from the top. If you do not have any management available Fri-Sun when MOST people stay at hotel, it's a problem.

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Poor choice

By

2022 四月 29

club

The surrounding area was sketchy and parking ,seeing we were only car , was worrisome. Walking in front door into a bad antiseptic smell confirmed it. No one at front desk but he was ok when he came up. Room was fairly clean and relatively quiet. But being on first floor heard some people come and go (staff ?)
“Breakfast” was very poor consisting of 5-6 muffins, 7 bagels, 2 slices of bread ,5 oranges etc , very small selection. No water or juice, 3 yogurt, very little in frig also. We just left and bought breakfast elsewhere. Although we left Sharonville as those restaurants were poor also (learned from night before)


Will not stay there again.

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Quiet & Comfortable

By

2022 一月 02

This is the second time we have stayed at this hotel. It is conveniently situated just off I95. The staff were very pleasant and welcoming. The hotel was spotless but showed signs of wear. The elevator and the breakfast area wall coverings desperately need a facelift.

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Do not stay, hotel is in bad shape

By

2021 十二月 18

platinumelite

Toilet had feces in the toilet upon my arrival, bathroom sink was clogged, bathroom outlet was falling off the wall, 1 of the TV remotes did not work, rugs and couch were disgusting so I sat on a towel. Side entrance to the hotel the lock was broken so anyone off the street could walk right in and the hotel back to a neighborhood.

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Clean room

By

2021 十二月 08

Thank you! Great customer service! The staff are dependable and helpful. Took the time to hear my concerns.

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Bedbug found, staff unsympathetic

By

2021 十二月 01

Found a bedbug in our room late at night. Captured it and brought it to front desk. Even took a picture. Front desk totally unsympathetic and unfazed. Told to deal with it in the morning. Had to haggle to get them to change our room that night. When I approached front desk about the bedbug the next morning, they offered me one comped night of a 2-night stay, but offered no apology.

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Great experience

By

2021 十一月 16

All but good things to say! I enjoyed my stay there. Great service and great staff! I highly recommend it!

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Comfortable room for reasonable price

By

2021 十一月 11

club

I was looking for an affordable hotel with a good reputation and close to the Freeway. This property met these criteria.

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Terrible

By

2021 十一月 10

This property seemingly was decent but was NOT! I was bitten by bedbugs more than 5 times. Once reported, the offer was to move into another room but with the amount of bites coupled with my traumatic experience thus far, staying on the property was not an option.

Additionally, after sending pictures of the insects and insect bites to the manager and owners, they still did not make this situation right!

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Smokey Hotel

By

2021 十一月 07

club

Hotel smelled horribly of smoke, alarm in room went off at 4am, sheets were dirty and shower wasn't clean. Never made my bed and no sleep towels.

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