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Holiday Inn Express & Suites 斯坦福

2703年夏街 , 斯坦福, 康涅狄格州 06905

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
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整体体验

4.3

基于 967 评论
87%
推荐此酒店

Ratings Breakdown

967评论

  • 5 星级
    583
  • 4 星级
    220
  • 3 星级
    70
  • 2 星级
    60
  • 1 星级
    34

Nice people horrible stay

By

2020 十一月 30

club

I did not like the hotel, I thought it would have been much better. I get that they are trying to take safety precautions but not having housekeeping daily was not acceptable. I stayed at another hotel back in May2020 and they had housekeeping everyday. I had to request it and the person who answered was pretty hesitant until I said that I was not going to be in the room for most of the day. I would never say at this hotel again, especially since I spent a lot of money for the week. The least they could do was send housekeeping everyday. Housekeeping had no problem knocking on the door the day I was supposed to be checking out. Only to ask if I was leaving that day. Beds were not comfortable at all seemed as though they were slanted especially when you lay in it.

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First time visiting your city

By

2020 十一月 28

I had just checked in and called to ask how to adjust the room temperature because it was cold inside the room and already cold outside. I was told just set the temperature to the degree you want and it will go up even after I had told him I already did! “Give it some time” he says.
Finally after 3 calls to the front desk he says he will someone to my room.
After approximately 20 minutes a technician came and even told me “they should have already moved you to another room” because it was so cold!
I feel that since I hadn’t even unpacked my bags they should have just given me another room without hesitation. Especially since it was extremely slow and nobody was even in the office upon my arrival!

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Average/hotel needs updating

By

2020 十一月 22

The staff was courteous, the room was clean and the beds comfortable. We had a pleasant evening. The hotel overall was not up to par with what we have come to expect from a Holiday Inn. The facility is quite dated and has an institutional feel to it. The bathroom towel rack fell off the wall, the mirrors were cracked, it just felt like it had been paid attention to and left to disrepair.

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Unable to stay later than normal check out time

By

2020 十一月 17

Being a Priority Club member and traveling jet pilot we were hoping to extend our check out time to at least 2 PM. We were unable to do so according to management. It was my impression that Priority Club members were given this opportunity when needed.

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Excellent stay

By

2020 十一月 11

The customer service was excellent and welcoming. Our room was clean, bed was comfortable breakfast was perfect.

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I was expecting more

By

2020 十一月 04

Room service was poor and cleanliness very bad too.

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Great service

By

2020 十一月 04

Nice staff and location. Hotel semi outdated. Very quiet

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transactional

By

2020 十一月 02

i never been at a holiday inn hotel that were unfriendly and just wanted you gone .. like pretty in a professional way. showing me the guest .. we only want you in and out.. the room was near the elevator so it was loud.. i was told that where they usually have IHG member
and no idea how breakfast was.. when i did had breakfast .. I ask one question about how it was serve and got yelled at because she didnt understand me and i pulled my masked down so she can hear me, she yelled not for pulling it down .. when she had no masked on .. i left and packed right after that experience and no breakfast.

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Wedding weekend

By

2020 十月 21

The hotel was conveniently located near the wedding venue, the staff went above and beyond to accommodate our needs. The facility was clean and provided ample amount of hand sanitizer stations.

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Stay was fine

By

2020 十月 13

platinumelite

Just what I expected. Pretty clean and conveniently located.

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Comfortable and relaxing

By

2020 十月 13

It was a nice visit the service was great and the people were nice I would I recommend this hotel and any hotel they are affiliated with to anyone interested in visiting any city or state. The hotel was very hospitable and helpful especially when It came to knowing the area and what it has to offer.

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Older hotel with nice rooms

By

2020 十月 11

club

I see nothing difficult about this time, as President Roosevelt famously said "the only thing we have to fear is fear itself". In my home state we congregate, we eat, we have ballgames and we are still safe despite the shut down propaganda. I stay at Holiday Inn Express because I get served a hot breakfast that saves me time and money. When you take that away without any offer of refund or discount, I feel I could have saved a few dollars at a less expensive hotel and had money to buy my family's breakfast. I say this especially since my reservation was made well in advance of anyone's knowledge of Covid. Holiday Inn Express should have a plan to serve breakfast as usual, within protocols, or offer a discount/refund to guests. Also parking is an additional fee at this hotel and not noted on the website as well as quite a hike from the parking garage back to the hotel.

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