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Rated 4.1 out of 5 by 248 reviewers.
Rated 2.0 out of 5.0 by Loud Whereas some staff is helpful and friendly beware that some of the front desk people will make you feel that it is YOUR fault that other inconsiderate guests are loud and partying into the wee hours of the morning. Our room was generally clean but in several places had blood, yes blood splattered on the walls(See Photo). Beds were decent, breakfast was good and offered a variety. The lobby was clean. This hotel is at a very busy intersection and many of the rooms being so close to the street are very loud and noisy, so when making a reservation know that this is not a quiet place to relax. January 18, 2016
Rated 5.0 out of 5.0 by Clean room excellent breakfast clean room, roomy bathroom excellent breakfast. Pool was not heated and ice machines broken January 11, 2016
Rated 5.0 out of 5.0 by Suite Room Layout Hotel was excellent overall. The one strange thing is the suite layout. I though we would have a suite with two bedrooms but it was two rooms with beds and you could not lock the door between them. Not what I was expectting for a Suite. January 9, 2016
Rated 1.0 out of 5.0 by Worst Holiday Inn Express Every Room carpet filthy. Hole in wall behind door. Chip in coffee pot. No control in fridge and everything froze. Had prepaid for 7 nights. If we had not prepaid we would have left. The breakfast was terrible. 5 of 7 days out of cartons of milk. No cinnamon rolls 2 days. Last day cinnamon rolls were so hard that they crunched. No fruit 2 days and when there was fruit it was only bananas. 2 days no yougart. 2 ice machines for 4 floors and 1 was broken. Other ice machine always empty. Would not recommend this motel to my worst enemy. January 7, 2016
Rated 4.0 out of 5.0 by Very good area -near restaurents, beach, etc. Room service was very SLOW> 4-5 PM in the afternoon??? Very late in the day. The staff at front desk were great. We had to ask for towels a couple of times as there was -2- of us in room and only had -1- towel. Ice machines broke down. (Although it was during a bowl game weekend- so very busy) They did put out a container to accommodate this issue. Breakfast was good although no sausage gravy to go with biscuits in the am more often than not. Having stayed at this facility before with excellent service- I will have to say I believe they just were not prepared for the onslaught of how busy they were due to bowl game. January 7, 2016
Rated 2.0 out of 5.0 by Really bad shower and average breakfast The shower had a very bad water pressure and the water had a terrible smell and taste. Additionally the breakfast options were really bad and not replenished adequately. January 6, 2016
Rated 4.0 out of 5.0 by Great hotel other than the breakfast staff When the hotel says breakfast is served until 9:30 a.m., believe it. The lady on breakfast staff went out of her way to remove every single item ASAP starting right at 9:30 a.m. (and before), EVEN IF PEOPLE WERE ALREADY STANDING IN LINE TO GET BREAKFAST. January 5, 2016
Rated 5.0 out of 5.0 by Clean room Our room and complete hotel was clean and comfortable. Breakfast choices were good (except husband wanted gravy and biscuits, but that's ok). Very accessible and easy to find restaurants in the area. Would consider staying again. January 4, 2016
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