Rated 4.4 out of 5 by 518
Rated 5.0 out of 5.0 by dago21 Last minute reservation
Wife needed to go to hotel and login in and booked here. She arrived late, no shuttle as driver had a personal issue, Manager on duty told her to get a cab and they would pay. They did, service from that point on was great and everyone very friendly and helpful
July 31, 2015
Rated 3.0 out of 5.0 by BlairK Broken TV noisy AC
This is the first time that I have rated a IHG property this poorly
This review should focus on the shortcoming of the property and the lack of capital investment and not the staff who were amazing.
Arrived very late to FFL contacted hotel at about 12.15am shuttle bus was to me in less than 10 Minutes, check in staff great.
AC in the room was so noisy we couldn't sleep at all, to pass the time tried to access the TV but the only program we could get was a snow storm showing on all channels, obviously at 1.00 am in the morning this couldn't be fixed.
A ok hotel would I stay again Nope not until the AC units were sorted in their rooms we had two and the other unit was blowing hard also and just as noisy
July 30, 2015
Rated 4.0 out of 5.0 by verukary333 Close to Convention Center
Great bed and pillows
Everyone very fiendly
July 29, 2015