Rated 4.6 out of 5 by 170
Rated 5.0 out of 5.0 by bobby41H Clean Hotel, comfortable beds
This location of HIE was very nice, I have stayed at others that were a little dated I guess you'd say. But overall this was one of the nicest I have stayed at and will stay again when Im in the area.
November 22, 2015
Rated 5.0 out of 5.0 by Travellerwithoutlimits Greatest front desk service
I'm sorry I don't have the name of the front desk attendant. I arrived at the hotel around 7 pm. the attendant provided excellent service. Even before I arrived at the hotel I called and asked him about restaurants near the property. He broke it all the way down to what I wanted to eat, quality, distance from the hotel, and convenience for my direction of travel. His choice of sushi was excellent. He didn't even ask my name for all that service. Once I arrived at the hotel I found him to be dressed very professionally and interested in my feedback about the restaurant. He offered me the customary snack or points, to which I selected points. I mentioned I had not been offered the points when I stayed the night before in Destin. he told me not to worry, he would call Destin and have it corrected. He did! Amazing young man, great representative, and even better customer service ambassador. He behaved as if he was managing his own hotel. I truly hope he gets recognized. Thank you.
November 21, 2015
Rated 5.0 out of 5.0 by Donnahg Clean
Breakfast was lukewarm. Room was clean, staff was friendly.
November 18, 2015
Rated 4.0 out of 5.0 by JSPV Ok Place
This property doesn't seem to value the membership status as much, or any, as other properties. The hotel itself was great and clean. I can definitely say this Holiday Inn Express runs a tight ship making sure there guest knows when they have to be out of there room, which is right at checkout time. Not a minute early not a minute late.
November 11, 2015
Rated 5.0 out of 5.0 by evlv1 Best Holiday Inn Express
This is the best Holiday Inn I have ever been in! It is new, very well maintained with best stuff!
Indi from breakfast area is the best – sharing all the information you need during vacationing in North-West Florida!
November 4, 2015
Rated 5.0 out of 5.0 by prgm Nice and quiet
I like this hotel chain. It is better than the large downtown hotels.
October 27, 2015
Rated 4.0 out of 5.0 by pabcpatapt good service, but lacking comfort
Only place to sit in the evening is the desk chair.
October 25, 2015
Rated 5.0 out of 5.0 by DenDen46 Beach trip
My family enjoyed their experience at the Holiday Inn express.
October 23, 2015