 Gästeberichte
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84%
Dieses Hotel empfehlen
Gesamterlebnis 4,2
84%
Dieses Hotel empfehlen
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family vacation
ByFamily Fun
23. Juni 2017
hotel was nice and clean friendly staff . Not to far from where we wanted to be. Great breakfast to getyour day started
Good Service
Bynmend
19. Juni 2017
My stay didn't have a good start, however my issues were addressed and I was taken care of by the management and staff.
I'm willing to try it again
ByJen89
15. Juni 2017
The staff and management went out if their way to mitigate the trouble we encountered. They offered compensation of fees to guests who chose to use the community pool because their pool was out of order. We were offered a discount because the hot water went out at the hotel. Despite the several problems the hotel had at that time, I was very impressed with how our comfort was a priority. I would definitely give them another try.
Great service
ByHDozier
14. Juni 2017
I loved the jacuzzi and the mini fridge, microwave. The bed was very comfortable and room was clean. The staff was helpful and very nice.
clean, comfortable, great service
ByTourist
13. Juni 2017
I tried to get a room at several hotels in DC area. All were sold out. When i called HIE at a different location, the woman who spoke with me spent several minutes checking other hotels in the area to help me find a room. No other hotel chains expressed any interest in helping me. She explained where it was, about the train system etc... Very friendly, I really appreciated it!
Our hotel was convenient and very clean. Staff was great.
DECENT HOTEL AT A DECENT PRICE
ByChris69
12. Juni 2017
THIS HOTEL IS REASONABLE ALL THE WAY AROUND. WE STAYING DURING MY DAUGHTER'S CLASS FIELD TRIP TO WASHINGTON. THE VALUE IS GREAT FOR WHAT IT IS AND WHERE IT IS LOCATED. SAFE, CLEAN AND CONVENIENT.
Great customer service
ByJudy
10. Juni 2017
Customer service was great, but my issue was not resolved. My room was downgraded and I was told my fees was nonrefundable so I felt trapped. I had to wait in the car for at least 3hrs before I got a room because the lobby was over crowded with other guest and children. Breakfast was ok, my room was extremely cold, and pressing the buttons on the a.c. unit to operate was hurting my fingers and difficult to press. The staff however tried their best but I guess some things were out of their control. I travel very often and I would love to rebook at this hotel but I need time to think about their policies.
Nice Hotel
Byalok
08. Juni 2017
Good hotel for staying in DC area... Easy access for travellers. Having shuttle service to Metro.
Horrible experience
ByBT1234567890
06. Juni 2017
Given keys that didn't work at check in. Then got a lower room type than the one i paid for. Had a late night knock on the door from someone the front desk said was a visitor I was expecting? That doesn't even make sense. Got an early phone call from who knows. Received someone else's portfolio under my door. Horrible breakfast. Told at check out that I wasn't checked in. Told I would receive five thousand points for all the trouble but never did. Do not ever stay here!
Easy access to DC
Bydealmaster 11
30. Mai 2017
It's about 20 mins from DC in a secure location for an OK neighborhood.Breakfast is OK but lacks veggie options and is the same every day.Would recommend for no more than 3 day visit.
Excellent staff
ByWinniepa
16. Mai 2017
Our stay at the Holiday Inn Express, Washington DC BE Pkwy was our BEST experience in Washington DC. We came to visit the sights and the weather was HORRIBLE. It poured down rain both days so we did not get to see anything. We left disappointed. Our stay at the above mentioned hotel was fabulous. The staff, especially Kumar( not sure on the spelling ), was so professional, personality plus, delightful and informative. He made our trip. We are from the Rio Grande Valley in Deep South Texas and always wanted to visit the sights but it was not meant to be this time. Thank you again to the staff at this hotel for saving our trip. The rooms were very comfortable and the food was great. Highly recommended this hotel.
Good location good value
ByLizz
26. April 2017
Comfortable hotel, nice staff especially ReeRee in the breakfast room. Front desk staff was nice as well. Wish the pool had been open because there isn't too much room to sit in the lobby. Good location good value