 Gästeberichte
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85%
Dieses Hotel empfehlen
Gesamterlebnis 4,3
85%
Dieses Hotel empfehlen
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Great breakfast not so great housekeeping
ByC P Ved
15. August 2022
Excellent breakfast- thank you for that.
Please work on housekeeping.
Strangely, my credit card didn’t work, later I figured out that some cards work under touchless process and fail when attempting old fashioned swipe
Great hotel
Byjacky7583
09. August 2022
Stayed over night. Room was very clean and customer service was friendly
Comfortable beds and food was great
ByCarebear16
07. August 2022
Room 426 had a very bad smell!! It smelled like a locker room gone bad!!! Made me Sick to my stomach and a very bad headache!! Not happy want half my money back!!!!!
Nice property
ByRonMLB
02. August 2022
Friendly staff. Staff takes pride in their Continental breakfast. Clean other than stains on the room carpet. Well lit parking lot. Poorly lit bathroom. Guest washer and dryer with credit card readers a huge plus. Guest Wi-Fi unsecured so untrustworthy.
Poor customer service
ByRensai
30. Juli 2022
Don’t expect too much. Dirty carpet floorings. No room services.
Friendly Staff
ByArmi ( Nurse)
25. Juli 2022
Facility needs upgrading if not thoroughly clean room. Please hire housekeepers.
Helpful staff and a good stay
ByChantel123456
22. Juli 2022
We stayed one night while visiting the area. The room was clean, the lady who checked us in (wish I would have gotten her name) was super sweet and helpful. Bobbie at breakfast was quick, kept it clean and super nice and helpful too.
The facility was beautiful
By
19. Juli 2022
I did not like the duvet. Too heavy and the bed was very tall.
Nice comfortable room
BySandy
19. Juli 2022
It nice to stay in a nice clean room with a good staff. The breakfast is ok but I’m kind of tired of the same thing, especially when I have a long stay, I wish things would be changed up more. I will always choose holiday express because I know it will be a good stay.
NOT IHG Quality
ByGreenproncess
14. Juli 2022
This property was very dirty, trash outside. The rooms were dirty. Cleaning staff was very rude and refused to give you clean towels or trash bags, told you that you had to get them from the front desk. Wouldn't clean the room, and we were there a full week. They staff that took care of food in the morning was great.
You could smell cigarette smoke everyday in our room from the people outside smoking. This has caused extreme allergy issues for me. Inside the building was mold and dripping water in the hallways. No clean done all week to the trash that was everywhere. This hotel was the worst experience for a hotel. With what I paid to stay, it should have been clean, and I should not had to smell cigarette smoke all the time in my room when the air was on.
Shame on you Holiday Inn Express, it's a good thing I know this isn't the normal for your company.
NOT IHG STANDARDS
ByGreenproncess
14. Juli 2022
This property was very dirty, trash outside. The rooms were dirty. Cleaning staff was very rude and refused to give you clean towels or trash bags, told you that you had to get them from the front desk. Wouldn't clean the room, and we were there a full week. They staff that took care of food in the morning was great.
You could smell cigarette smoke everyday in our room from the people outside smoking. This has caused extreme allergy issues for me. Inside the building was mold and dripping water in the hallways. No clean done all week to the trash that was everywhere. This hotel was the worst experience for a hotel. With what I paid to stay, it should have been clean, and I should not had to smell cigarette smoke all the time in my room when the air was on.
Shame on you Holiday Inn Express, it's a good thing I know this isn't the normal for your company.
Old and tired.
ByJLM53
12. Juli 2022
In fairness after three nights in new, shiny Holiday Inn Expresses, this one was a bit of a shock.
Obviously not the staffs problem. It was clean but the room was worn. It definitely needs updating. The breakfast was standard, no complaints.
If we stopped in Niagara Falls again I would not choose this particular Holiday Inn.
Again no fault of the staff.