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75%
Dieses Hotel empfehlen
Gesamterlebnis 3,9
75%
Dieses Hotel empfehlen
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Cold stay
ByEarthWindFire
09. Dezember 2019
Highly frustrated with the lack of hot water in the room. Stayed for a week and never took a hot shower. Staff said I would be compensated for the inconvenience but that did not happen
Amazing room
ByLaly
24. November 2019
This room was amazing and was a good price. The pool was advertised as heated but it wasn't. Overall a very good stay.
Not a good property
ByTony
22. November 2019
I stayed at the HI Swansea for a 2 day business trip.
Arrival and Checkin was ok... could not recommend a place for lunch and the menu given to me turned out to be outdated (restaurant no longer had salad I wanted).
Room (on 3rd floor) was arranged with complete wasted of space. Had King room that was very large... the ‘foyer’ was a big empty space, the bathroom door only cleared the toilet by less than an inch... the ‘living room’ had a sleep sofa and coffee table, and absolutely NO LIGHTS so you could sit and say eat or watch tv (which was also super tiny and mounted to wall with no swivel so really couldn’t watch from bed) but you did in the dark. Oddly, there was a wall lamp in a corner all by itself.
But here is the really bad.... went to shower and there were 2 setting, super hot and 3rd degree burn. Literally had to bounce the shower off wall to bathe. Told front desk and was ‘fixed’... so the fix was no hot water at all in sink... and shower still had 2 settings, ice cold and medium warm. So day 2 shower I had to act like it was a fire drill.
Glad I only had 2 nights at this property. Never had problems at other IHG properties
Excellent hotel for the money
ByCailin614
20. November 2019
Great breakfast and staff. The pool was dark and ambient temperature of pool room was cold making the kids even colder when they got out. My mom and I were cold just sitting watching the kids swim.
Great service
ByWasabe
13. November 2019
The staff was great, very welcoming, friendly, helpful
Great service!
Bymladv41
06. November 2019
All the people are friendly and helpful. Great service.
Great hotel, but hot water needs to work 100% of the time
ByTANK7878
31. Oktober 2019
As I said, I was very happy with the hotel, except for some occasional hot water issues.
Beds are comfy
ByMurphy's mom
24. Oktober 2019
Breakfast was wonderful, rooms were clean and updated and beds are new in the hotel. They are undergoing some construction.
Welcoming
ByNannie
24. Oktober 2019
Newly refurbished, clean, friendly staff, quiet rooms, great pool.
Oct 18, 19
ByJennifer
24. Oktober 2019
Other than the room issues, that I previously commented on, the parking was scarce. All three nights I struggled to find a spot. I had to circle the building multiple times, finally parking next to a dumpster one time. Another time I had to wait and follow people leaving the hotel so I could take their spot.
Lastly, the vending machine on third floor was broken.
The king bed was comfortable. The manager was great.
I will stay there again.
horrible
Bycourt
23. Oktober 2019
the staff was terrible the service was terrible the place was a disaster
Nice place
ByMike
23. Oktober 2019
Little loud with wedding guests but overall nice place. Clean rooms but need new pillows.