 Gästeberichte
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75%
Dieses Hotel empfehlen
Gesamterlebnis 3,9
75%
Dieses Hotel empfehlen
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My 2nd home
ByTraveler2020
25. November 2020
It was really a nice decent place following all COVID19 Protocol to the core. The Staff was excellent and was ready to accommodate to a room of my choice, as my Elite Spire member I have privileges for Suite Room . Unfortunately the hotel Suite Room is not upto the mark as it has no kitchen and one platform they provided to resemble a kitchen didn’t had a lamp fixed on the ceiling. The front desk receptionist then got a lamp stand so that I could see well in order to operate the microwave. They need to modify all Suite rooms which has similar issues that I faced.
Matenimiento
ByEebe
23. November 2020
Entiendo que son tiempos difíciles, pero que no haya una persona de mantenimiento para arreglar desperfectos en los cuartos me hace disuse de regresar A Ese Hotel en el futuro
Cockroach
ByNicole
23. November 2020
The only problem I had was a huge cockroach crawling on our door. I absolutely hate bugs and didn't sleep that night
Swansea
ByDESCO
19. November 2020
Night manager Susan did not wear mask. She fielded all complaints and did not pass them along. She jeopardized many guests lives
Super happy
ByJudy
17. November 2020
I had stayed at a higher end competitor the week prior, and was disappointed - allergens in the room, horrible packaged breakfast. Then I arrive at the Swansea HIE - perfectly clean room, happy staff, amazing HOT breakfast served in a COVID-safe manner... this is my hotel of choice for the next four weeks!
Don't stay here
BySwansea Stay
16. November 2020
--Key's didn't work
--Hotel staff checked us out midstay
--Elevator carpet FILTHY
--Stains all over blankets
--Friendly front desk attendant on Friday night but that was it.
--Don't stay here
Buena relación entre precio y servicio
ByMarco
02. November 2020
Buenas condiciones del hotel y sus habitaciones, pero el elevador un tanto sucio. Al parecer no se le hace limpieza continua
Great staff breakfast lacking
ByPamo
28. Oktober 2020
Our stay was very comfortable. The beds were comfortable the rooms are clean the front desk and cleaning staff were very accommodating. The staff that served breakfast was also accommodating. The first night we didn’t have hot water in the morning so I couldn’t shower. That was fixed and we did receive a discount. I was very much looking forward to breakfast and it was a bit disappointing. the food wasn’t that good and there really wasn’t many choices. No fresh milk:( The pool and workout room was a plus
October vacation
ByBig Tex
25. Oktober 2020
We visited family in RI and decided this hotel was a reasonable location. This hotel is close to the freeway so it easy to get around. Due to COVID, there was no daily room service but if we needed something all we had to do is ask. The room was pretty standard, quiet place but we did not have any hot water. A staff member responded and resolved the issue. We noticed they were allowing commercial vehicles to park in front of the hotel taking up many parking spaces. I would recommend commercial vehicle drivers be told to park in the rear of the hotel. We were hoping to avoid going out for breakfast by eating at the hotel but breakfast was not very good. We ate one morning and decided against it the rest of our stay. Overall, this hotel met our needs. Just don't get too excited about breakfast.
Cleanliness, washer and dryer
ByJerod
15. Oktober 2020
Hotel is in need of renovation.
Need guest washer and dryer replaced.
Overall clean
ByFrank
13. Oktober 2020
Only issue is the pool says its heated but it's not. They say the windows and being indoor is what they consider heated and the water was cold.
A joke
ByFrez
07. Oktober 2020
It smelled like weed on every floor, loud noises at night, the key reader sucked. Had to get them switched out 4 times out of my whole month of stay.