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Holiday Inn Express & Suites American Fork- North Provo

712 South Utah Valley Drive , American Fork, Utah 84003

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
81%
Recommander cet établissement

Impression générale

4,1

en fonction de 1144 avis
81%
Recommander cet établissement

Ratings Breakdown

1144avis

  • 5 Étoiles
    625
  • 4 Étoiles
    245
  • 3 Étoiles
    110
  • 2 Étoiles
    96
  • 1 Étoiles
    68

Bad Management?

By

août 03, 2022

club

Our rooms were not ready until 5:30 pm. One of the rooms had no refrigerator or microwave, so it took another 30 minutes or so to get that resolved.

One of the rooms had a whole in a wall, and the carpet had a large stain in the seating area.

The young man at the front desk was very accommodating and did his best to help, but surely the hotel lacks good management.

Together with our stay at the Holiday Inn Express in Buffalo, WY the day after, the Holiday Inn Express experience felt more like a cheap motel experience.

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Maid Service was not good

By

août 02, 2022

platinumelite

I had a very difficult time getting the staff to replace linens and also remove the trash. I was there for 5 nights and not one day was my room cleaned or bed made. After 3 days of attempting to have this done I just gave up. The staff was courteous however was just lip service with no results.

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Amazing Value & Comfort

By

juillet 29, 2022

We arrived late due to delays on our drive. We were still helped right away upon check in so that we could get to our room quickly!
The room was clean and comfortable! We were able to settle in for the night and still wake up rested even with our short stay.
Breakfast was delicious and all the staff members were very friendly!
Great value for my money!

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There are other options

By

juillet 29, 2022

Room was fine, after all a hotel is just a safe bed to sleep. When choosing a hotel, I look for the convenient extras like a decent breakfast. The breakfast was gross. Cold eggs, hard old bagels, and the yogurt was bad. A deal breaker.

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Worst hotel I've ever stayed at

By

juillet 22, 2022

Broken bathroom door, filthy rooms, stained sheets/pillow cases. Surprisingly disgusting. Never stayed at such a dirty and non functional IHG property. How sad?

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OK stay

By

juillet 21, 2022

We stayed at this hotel for 2 nights. The breakfast and the bed were the best to mention for the stay. Great food options and good quality, and the bed was comfy and spacious.

The carpets in the corridors were not very clean and there were some other areas that just did not look well maintained.

The room was OK and for just staying overnight, it was well equipped and nice. The I-15 highway is quite close and can be loud even at night.

The checkin was quick, but only to get things done. It was not personal and we were not recognized as IHG Rewards Club members.

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Amazing night staff

By

juillet 21, 2022

club

Even though this hotel was an older hotel, I was happy to see that it was clean and well maintained. I was very impressed with Michael who was working when we check in. He was very helpful when I called to make a reservation and when we arrived, he was so friendly and pleasant and very eager to make sure we had a great experience. You have a great staff employee to represent your hotel!!!

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Never recomand this hotel to anyone. Good for animal shelter not for peoples

By

juillet 18, 2022

Very nasty place
I was surprised how nasty and unclean the room was
Was smell like pig

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Comfortable room with great service

By

juillet 17, 2022

Overall it was a nice stay. The staff were friendly and accommodating, room was comfortable and clean, and breakfast hours were until 10 so we appreciated not having to worry about waking up early so as to not miss it.

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Pleasant short stay

By

juin 23, 2022

Satisfactory for a quick one overnight. Breakfast had lots of options. Kids had fun at the pool. Staff were very nice. However, our room was old-looking, phone/alarm didn't work, no fridge. Hotel could use some updating. Not necessarily worth what I paid for it.

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hotel

By

juin 21, 2022

It was convenient and easy to get on the freeway plenty of options for food and gas quite area stayed there before never had a problem wit anything wish it was cheaper.

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A comfy stay!

By

juin 19, 2022

This was our mid-point stop for a visit in New Mexico. We were greeted by a friendly staff member. The room was clean, beds comfy and the water pressure for the showers…..amazing! After a long day on the road, it was a welcoming and pleasant stay. If our travels ever lead us that direction again, we will be booking another stay!

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