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Holiday Inn Express Baton Rouge Downtown

400 North Boulevard , Baton Rouge, LOUISIANE 70802

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
81%
Recommander cet établissement

Impression générale

4,1

en fonction de 609 avis
81%
Recommander cet établissement

Ratings Breakdown

609avis

  • 5 Étoiles
    352
  • 4 Étoiles
    124
  • 3 Étoiles
    42
  • 2 Étoiles
    41
  • 1 Étoiles
    50

Poor Communication to Staff

By

octobre 17, 2020

club

Just to be fair the staff member that was there did put a great amount of effort in to make me happy and satisfied. She was the only one on property, and was probably lacking in the training that she received prior to being left alone.

She could not get the key machine to work, and said it had been that way for a couple of days. She walked me to three different rooms to let me in for my stay. One of which was occupied, and two were not cleaned.

All in all, after she checked a couple on her own, without me following her around, we did find a clean room with a comfortable bed. I slept great, but it would be hard for me to return based on this experience.

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Great stay

By

septembre 14, 2020

Great hospitality nice clean rooms would come back if ever in Baton Rouge again

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Comfortable and quiet

By

septembre 08, 2020

platinumelite

Bathroom light didn’t work, a drawer on the dresser was taped shut due to it being out of level, minor things is all. Great people at this location.

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WORST HOLIDAY INN EXPERIENCE EVER

By

septembre 06, 2020

club

WORST RESERVATION AND CUSTOMER SERVICE EVER, WAS TOLD ITLL BE 159 AND IT WAS 220 AND IT TOLD ME I HAD TO PAY TWICE BUT TRIED TO CHARGE ME 3X AND THEY ARGUED WITH ME ABOUT EVERYTHING LIKE I DIDNT ALREADY PAY

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Gross Hotel

By

août 30, 2020

platinumelite

My room was extremely dirty. The bathroom wasn’t clean with booger on the wall. The bed was dirty. Dirty handprints all over the walls. The floors were sticky. I was afraid to walk without shoes on. Broken toilet paper holder. I left after one night ( I was supposed to be there for 14 nights) and I won’t be returning.

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Evacuees

By

août 29, 2020

club

My family and I loved the hotel and the staff. Everyone was nice, friendly and helpful. Thank you all for that. In better terms, I will be back to visit and stay at this location!!!

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Great location

By

août 16, 2020

platinumelite

The location was great. The room was a bit small, but clean and comfortable. I had a good rest. The staffs were friendly.

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Comfortable stay parking terry

By

août 14, 2020

club

The receptionist appear to be new because she did not know how to give me a discount when I told her I was a rewards member. the bathroom toilet handle was broken and the bathtub needed cleaning

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Comfortable bed and great customer service

By

août 11, 2020

platinumelite

From the time we arrived at this hotel, front desk personnel was professional, it exceeds all of our expectations. He made sure that I room was acceptable. He informed us where to go in the city. I would stay at this hotel again when I am in Baton Rouge.

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Stay in Baton Rouge

By

juillet 21, 2020

club

Parking was a challenge - we were towing another automobile and were lucky enough to get two public street slots next to the hotel.

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Positive Experience

By

juillet 17, 2020

club

I was greeted upon arrival. I received my keys, given specifics about breakfast, and was told to call if I needed any assistance. I was also informed of the extra measures taken to prevent the spread of the virus.

My room was cool and very clean. The bed was comfortable with lots of pillows. I slept very well after 2 very busy days.

The location is great!

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Great place to stop overnight

By

juin 30, 2020

club

We’ve stayed at this hotel a few times while traveling to/from Florida and we really like it. Great value for a very clean and updated hotel. Only negative is the bathtub from our most recent stay was not the cleanest and could have been better.

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