 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
86%
Recommander cet établissement
Impression générale 4,2
86%
Recommander cet établissement
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WORST EXPERIENCE OF MY LIFE
ByKatie
juillet 28, 2020
Arrived to our hotel to a lock on the front door and the hotel phone disconnected. Spent 30 minutes on the phone with IHG customer service while standing on the streets of Chicago in the rain trying to find somewhere else to stay. They couldn't put me up in a different hotel because of the price difference. Had I known this hotel was going to be shut down upon my arrival, I wouldn't of come to Chicago. Turned our romantic weekend into a nightmare. A simple email or phone call to let us know the hotel was closed would have been nice. Also would have been nice to be put up in a hotel in Chicago for the same price given this was IHG/Holiday Inn's fault. Will never stay here or another Holiday Inn property ever again. Thankfully we found a better hotel a few blocks away that wasn't closed.
Great
ByYoshi
avril 22, 2020
The employees had very good customer service and anything I ask for they made Sure I got it.
Best hotel I've been to in years
ByAlexy
avril 14, 2020
The staff is always very friendly and helpful, rooms are immaculate and beds and pillows are super comfortable. There breakfast is to die for they literally almost have anything you can think of.
Perfect
ByTiffanyP1
avril 12, 2020
I was very pleased with my stay. Everyone was very professional and the hotel was very clean
My birthday
ByJennell
avril 12, 2020
I love this hotel I may do another reservation next year
Great location and clean hotel
ByJeff
avril 01, 2020
The history of the hotel is really neat. The location is perfect for shopping and dining. The hotel is clean and the staff is very pleasant.
Expensive parking
ByScooter5601
mars 31, 2020
Overall decent hotel rooms were rather small though. Keep in mind if you plan on parking yourself the ramp is 54 dollars a day..
Good value
ByHeather
mars 25, 2020
I stayed one night. Clean and quiet in main areas. The furnace in my room was loud, but otherwise, no complaints.
Dirty Hotel
Byjacobpullen
mars 19, 2020
Hotel was not worth the money. The staff and GM were not very nice and they did not seem to act as if they cared. Next time I wish I stayed somewhere else, I do not recommend this property.
Great location, not the cleanest
ByKris B
mars 18, 2020
Overall this hotel was okay, but I wouldn't return. Some cleanliness issues in the bathroom and security issues. I was able to access all floors without using my room key.
clean quiet and friendly staff
Byandy
mars 17, 2020
close to everything and great staff. nice boutique style room
A Good Stay!
ByMorgan
mars 14, 2020
The issues I had with the room were minor (weak cable signal, small