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Holiday Inn Express & Suites West Point-Fort Montgomery

1106 Route 9w , Fort Montgomery, New York 10922

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
93%
Recommander cet établissement

Impression générale

4,5

en fonction de 964 avis
93%
Recommander cet établissement

Ratings Breakdown

964avis

  • 5 Étoiles
    651
  • 4 Étoiles
    200
  • 3 Étoiles
    58
  • 2 Étoiles
    32
  • 1 Étoiles
    23

Very nice and helpful staff

By

octobre 23, 2021

platinumelite

Great location. Nice staff. Hallways need to be updated and renovated. Carpeting old and dirty looking.

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Everything is out of order!

By

octobre 21, 2021

platinumelite

No soap to wash hands and no body gel in the room. The hotel had run out of both. Hand sanitizer dispenser on the floor was empty. This is how COVID safety measures are taken seriously at Holiday Inn Express I guess!

Room was very outdated. Light switch next to the bed was broken. Couldn't turn on/off the light.

Not enough tables for breakfast (3-4 at most)

Was given a wrong invoice (charged for $210 for a free reward stay). Mentioned that to the front desk, was just advised: this is wrong (without apologizing or explaining what happened).

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Can use a makeover

By

octobre 18, 2021

club

The hotel looks like it hasn’t been updated since it was built. I tripped on the carpet bc it was buckling. Could really use a facelift.

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Gone downhill

By

octobre 16, 2021

The hotel had an odd odor. The bathroom looked worn. There was no soap for the bathroom. The room had no USB ports. The room temperature was hard to regulate. The bed wasn’t very comfortable. One of the access doors didn’t work. The condition of the hotel had gone downhill since our last stay. I do not feel we got our value for the dollar.

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Clean and friendly

By

octobre 15, 2021

club

5 minute drive to Bear Mountain and 30 minutes to Cold Spring. The personnel at the hotel were very helpful and welcoming.

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Overnight

By

octobre 13, 2021

Staff couldn’t have been nicer and more helpful. Bit pricey for a dated hotel but room was fine for a quick overnight.

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Great stay

By

octobre 12, 2021

club

Great room, polite staff. Very accommodating and helpful.

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Work

By

octobre 08, 2021

I like the hotel and I'll stay there again for work

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Very helpful when clothing was left behind. We retrieved it easily.

By

octobre 07, 2021

The staff was outstanding. They were able to retrieve clothes left behind and held them for 2 days til we had them picked up by family.

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damp sheets

By

septembre 28, 2021

club

my sheets were damp - not sure why. the room also stayed humid the entire night even with the AC on.

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Very Relaxing Stay

By

septembre 27, 2021

platinumelite

Great location for visiting our son. The bed and pillows were very comfortable. Slept very well. The shower was hot and the showerhead was excellent. Very friendly and helpful staff. Nice breakfast.

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Good hotel

By

septembre 26, 2021

club

Clean and service was good. A/c could have been colder and keep a more consistent temp.

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