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Holiday Inn Express Hope

2600 North Hervey , Hope, Arkansas 71801

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,4

en fonction de 825 avis
89%
Recommander cet établissement

Ratings Breakdown

825avis

  • 5 Étoiles
    544
  • 4 Étoiles
    165
  • 3 Étoiles
    57
  • 2 Étoiles
    31
  • 1 Étoiles
    28

clean, comforable, good service

By

octobre 18, 2021

club

Everything was great the value, cleanliness, friendly, good Breakfast

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Pleasant arrival

By

octobre 12, 2021

platinumelite

Wonderful staff made this an enjoyable visit. The room was very clean and well set up. I really enjoyed the experience.

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Great personal at the front desk.

By

octobre 06, 2021

We will definitely stay with them the next time we fly that route.

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HI Express Hope, AR

By

octobre 03, 2021

Very poor value for the quality of room. The on duty staff did find a room to accommodate my disability. She was the friendliest of the staff. However, the clientele must intimidate the staff and get away with a lot that will drive a family guest away from this hotel.

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Like the hotel - Hope lacks restaurants

By

septembre 30, 2021

IHG is one of my go to hotels. The bathroom needs updating for "comfort height" toilets and the tubs should be converted to walk-in showers.

The staff was very friendly during our 2 nights and helpful. We appreciated the location close to the freeway. Our room looked out at a field so we didn't have any highway noise to contend with.

The internet worked ok.

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Clean and Comfortable!

By

septembre 27, 2021

club

I had to make a mid trip stop and was pleased to find and Holiday Inn Express. When you walk into a hotel I can tell immediately if I'm going to stay or keep looking, I knew right away that this was a very well cared for Holiday Inn. I will definitely stay here again.

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Not pleased

By

septembre 27, 2021

Not happy at all . Someone had obviously had a pet I. The room prior to my stay and the pet had an accident in the carpet . The smell lingered . Housekeeping sprayed some air freshener or something that made the whole thing worse . Fruity smell over urine. I spoke to housekeeping and the front desk . No one cared or attempted to fix it . When I checked out I again mentioned it and the desk clerk again didn’t care and just replied “ok” . Very disappointing .accidents happen when pets stay In Hotels but clean it up don’t cover it up. I couldn’t sleep because of the odor . And the air conditioner was very musty which didn’t help either . They need to work on cleanliness and hospitality . The sheets in the bed were stained . I assume they were washed and the stains would t come out but maybe don’t use stained sheets

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A few issues

By

septembre 25, 2021

The location of this HIE is great, but as several people have mentioned, there was a very distinct odor the moment I stepped off the elevator onto the second floor...chemical/cleaning product type odor. It was prevalent in my room as well, though mainly in the bathroom. I'm glad they're cleaning thoroughly, but this odor was very unpleasant and could be a problem for some people with allergies, etc. Also, while the room and bath were very well structured and appointed, the a/c wasn't updated. You had minimal control in adjusting it and the fan consisted of "OFF" or --- even on low -- blowing a gale and fairly loud. Breakfast was okay, but not exciting...definitely steam table stuff, but a step up from "grab and go." I'm sure they're trying during all the Covid mess, but the odor issue definitely needs to be fixed.

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Stay in holiday inn

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septembre 16, 2021

Good price good location good staff but rooms need more care and cleaning

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Bad smell

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septembre 12, 2021

The staff were friendly BUT were on their phone and inattentive at first. The lobby was clean. The elevator smelled smoky, second floor hallway was musty and smoky smelling and then our room was so musty smelling it was hard to sleep! I will not stay again!

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Best Breakfast Ever!

By

septembre 09, 2021

We evacuated to this hotel for Ida and stayed here for 4 nights ! My family woke up early every morning for breakfast cause it was fabulous ! We vacation alot and this is the best free breakfast we ever seen / had . The staff was great and its a pet friendly location . Rooms was very clean . They clean these rooms like they was gonna sleep in it . Im amazed ! I will use IHG Express hotel again .If i had to complain about anything , it would be sometimes thin walls . but overall Great experience !

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Awesome service

By

septembre 05, 2021

All of the service personnel were friendly, courteous

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