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Holiday Inn Express & Suites Kalamazoo West

1315 Westgate Drive , Kalamazoo, Michigan 49009

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
90%
Recommander cet établissement

Impression générale

4,4

en fonction de 261 avis
90%
Recommander cet établissement

Ratings Breakdown

261avis

  • 5 Étoiles
    170
  • 4 Étoiles
    57
  • 3 Étoiles
    13
  • 2 Étoiles
    13
  • 1 Étoiles
    8

Beautiful staff

By

février 28, 2020

platinumelite

Made us feel so welcome from the Time we walked in the front door. Wish I could remember some of the names..A number of times we were asked to let them know if we needed anything, and they were sincere.

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Pleasant experience!

By

février 25, 2020

I had a very Pleasant experience at the holiday inn express in Kalamazoo! The facility looked as though it is a newer building. It was very bright clean and updated as I entered the lobby area. I was greeted right away by the front desk attendant who was very welcoming and friendly. My room was very nice clean and again newly updated and spacious.I would definitely recommend staying at the Holiday Inn Express to anyone. It is close to many stores and restaurants. The price is reasonable and you get a continental breakfast with your stay.

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Great service and super duper clean.

By

février 25, 2020

club

We were quite impressed with our room, super clean and perfect, beds were comfy, bathroom was very clean. Loved the body wash, shampoo, conditioner set up. Breakfast was amazing, easily one of the best breakfasts we've had at a hotel. The lobby, elevators, breakfast area, our room...everything was so clean and very well taken care of.

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Excellent stay

By

février 24, 2020

club

Hotel and staff were fantastic. Check in and out were a breeze. The breakfast bar was great and the woman running it was super helpful and engaging. Rooms and all areas of hotel was clean. The young man checking us in told us about the free rewards program and signed us up right away. This will be super helpful since we will be visiting often to see our son at school.

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Road trip

By

février 24, 2020

club

Great staff, good location, awesome coffee, very clean and comfy beds

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Okay place to stay

By

février 23, 2020

club

Nice new hotel. Clean. Great breakfast. Recommended. Easy access off highway. Area of alot of shops including Field and Stream and Trader Joes. Could not ask for better value. And did I mention those awesome cinnamon rolls. Can't hardly beat a Holiday inn express. Practical sleep and rest chain of quality.

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Empty promises

By

février 20, 2020

club

Given a room that was already occupied!!! Next room has a bath tub full of water!!!! Offered $30 off my room and never received it!!

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First and last stay at a Holiday Inn

By

février 20, 2020

I usually stay at a different hotel brand, but upon the suggestion of a friend I decided to give this brand a try. I won't be making that mistake again. Luckily, we only had to make it one night here. If my stay would have been for longer, I would have left for a different hotel. For starters, I picked this hotel because it was a little over a year old; however, the craftsmanship put into erecting this building was clearly lacking. The laminate floors on the elevator are already lifted up. Our bathroom floors were dirty...I'm talking boot/shoe prints dirty.
There were four in our double room (2 adults/2 children) and we had to make a trip to the service desk for a 4th set of towels. The conditioner dispenser was empty AND we had to call housekeeping to bring us toilet paper, because the rolls provided were both down to the end of the roll.
I guess I'll end on a positive note. Breakfast was good, with a nice variety of breakfast items to choose from.

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Simple stay

By

février 20, 2020

club

The agent was helpful, the beds were comfortable but for me I do not the really soft pillows; it would be great if they had some pillows that were less soft and available. The hotel itself is way much better then the old one, newer, ample parking and the rooms were actually clean. I even went so far as to cancel a reservation that I made for my wife and her friend at another hotel and reserved a room here.

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Clean room

By

février 19, 2020

club

Room was clean and bed was comfortable. All staff was very friendly and accommodating. Good location, lots of restaurants nearby making the stay easier. Would definitely recommend this hotek

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Weekend in Kalamazoo

By

février 19, 2020

club

Wanted the kids to experience AIRZOO.
We found a nicely situated hotel in the area.
Very pleased with the Holiday Inn Express.
Modern property, nicely appointed, reasonable, and exceptionally kind staff

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comfortable bed and great service

By

février 18, 2020

Newer facility ,had problem with security locks but moved to a different room.

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