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Holiday Inn Express & Suites Lacey - Olympia

4460 3rd Ave Se , Lacey, Washington 98503

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
96%
Recommander cet établissement

Impression générale

4,7

en fonction de 1083 avis
96%
Recommander cet établissement

Ratings Breakdown

1083avis

  • 5 Étoiles
    857
  • 4 Étoiles
    165
  • 3 Étoiles
    31
  • 2 Étoiles
    19
  • 1 Étoiles
    11

Awesome Hotel

By

mars 31, 2020

club

This is a great place to stay. Clean rooms friendly staff. Close to shopping and entertainment. I stayed here for work for three weeks and wouldn’t want to stay anywhere else.

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Horrible experience this time

By

mars 16, 2020

This is my go to hotel but this time was the worst experience I have ever had from beginning to end

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Great choice

By

mars 13, 2020

We found this property to be top notch. The staff was friendly. The room was comfortable. Everything was very clean. The breakfast was great with a wonderful selection of tasty food.

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Excellent facility

By

mars 12, 2020

club

Last minute booking during a family trip to Olympia and I was not disappointed. Hotel looked recently updated. Everything was clean. Hotel staff was friendly and helpful. The kids loved the pancake maker!! it was a huge hit, they are still talking about it. The room were quiet and no outside noise. Pool was a family favorite, a little small but we were the only ones using it so no big deal. Convenient to the freeway and restaurants. Excellent value for the price.

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Weekend Softball Tournament

By

mars 10, 2020

platinumelite

Quick overnight stay, bit check-in was easy, bed and room were comfortable, breakfast buffet was good and check out was a breeze.

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perfect for business

By

mars 09, 2020

club

the evening happy hour was great! a perfect way to unwind after a long day on a business trip

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Comfortable bed and great service.

By

mars 06, 2020

platinumelite

I stay with them a lot. Never had a major problem with them with anything. Rooms are very big and clean.

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Holiday Inn Express is worth a look

By

mars 05, 2020

club

My stay was for 3 nights and most of the experience was positive. The staff seemed very friendly and helpful when available. They put out warm cookies in the evening and had a complimentary beer/wine and appetizer event from 6 PM until around 8 PM, so you could relax a little after a day in meetings and decompress. The HIE seemed lightly staffed as it took around a half hour to get utensils to my room (mostly because no one answered the phone at the front desk for around 10 minutes, and then when they did, they said they’d call me back when they had an opportunity). My shower had an incredibly high-pitched whine which would be incredibly discomforting for anyone with issues revolving around headaches/migraines. I’m not prone to either, but it got to the point that I just wanted to take a 2 minute shower and get out to save my sanity. Probably not the case in every room, but mine (423) was rough. My only other qualm was the hotel being so close to the freeway. In one respect, incredibly easy access to the I-5 corridor, but also the drone of vehicles on the freeway all night kept me awake.

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nice room, helpful manager

By

mars 04, 2020

platinumelite

I've stayed at this location many times when visiting family. It is clean and the rooms are comfortable, have good lighting and a minimum of smelly air freshener. When I requested a quieter room the manager was able to move me right away to a very quiet spot.

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Best hotel around

By

mars 04, 2020

club

I truly can't remember the last time I stayed at a hotel and had this kind of experience. From the second we walked in, this hotel was gorgeous and the staff was the kindest I've ever encountered. From the check-in guy to the ladies in the morning who checked out, delivered my checkout slip to my room and the breakfast staff. They went above and beyond to make us comfortable. We travel a lot due to my daughter's soccer and I will always push to stay at the Holiday Inn if they are all like this. For sure I will seek this one out in particular

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Wonderful place to stay

By

mars 04, 2020

Easily accessible to freeway, quiet, clean, friendly staff. All great!

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Poor customer service

By

mars 03, 2020

Poor customer service when checking in! If you dont like grave shift or people at that than I would advise you to switch jobs. Coming from a job that delt with customer service the point was to be friendly and hope they would come back to that same hotel not have attitude right off the bat. And checking out as well!

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