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Holiday Inn Express & Suites Chicago-Libertyville

77 West Buckley Road , Libertyville, Illinois 60048

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
93%
Recommander cet établissement

Impression générale

4,5

en fonction de 895 avis
93%
Recommander cet établissement

Ratings Breakdown

895avis

  • 5 Étoiles
    612
  • 4 Étoiles
    180
  • 3 Étoiles
    51
  • 2 Étoiles
    34
  • 1 Étoiles
    18

Comfortable Bed -- Great Location

By

août 12, 2020

club

This is a nice hotel -- staff is very pleasant; hotel is in a great location. Bathrooms are dated; however. AC seemed to cut on and off all night, and the unit blew directly into my face. There was no way to escape it.

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Nice hotel. Covid Breakfast Option Disappointing though

By

août 10, 2020

club

We were disappointed at the sad bag breakfasts...other than that, it was lovely.

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Excellent Property

By

août 03, 2020

club

With family in the area we have never stayed in a local hotel, but this time we needed the extra space. The location is perfect for us and the property exceeded our expectations. Very clean and comfortable. I would definitely stay here again. I am also very happy that there is a Starbucks within 50 feet of this property and a wonderful Lake County Forest Preserve across the street.

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Spacious and clean. Friendly staff.

By

juillet 30, 2020

club

I was in town with my son for my daughter's wedding. I booked 2 king business suites and upon arrival, I found that the hotel had upgraded us to 2 king one-bedroom suites. The rooms were huge. Each had a living room with separate bedroom, microwave and fridge, and were extremely clean. The beds were like sleeping on a cloud. The staff was friendly and helpful. Margaret, at the front desk was amazing. Due to COVID, the pool was closed and breakfast selection was limited but there are many restaurants nearby for dine in or delivery. There is also a Walgreens and Starbucks right next door. I would highly recommend this hotel.

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Quiet hotel in good area

By

juillet 25, 2020

I stayed her for 3 nights for business. I will come back to this hotel. Just plan on eating out for breakfast. The brown bag option is unfulfilling.

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staff and accommodations were excellent

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juillet 25, 2020

Staff was extremely helpful and my room was furnished as i expected and very comfortable overall very restful and i was supplied with all the toiletries i needed .

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Great front desk service

By

juillet 19, 2020

I understand that given the circumstances that the amenities were limited. However, I felt it was unfair that we were paying as if we had access. We couldn’t get the breakfast buffet, pool, or the fitness center. Instead, we got subpar breakfast to go bags and no use of the amenities. We couldn’t even get filtered water by the coffee maker. A discount should have been offered to us because I was asking on a daily basis about the pool and the gym.

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Good place

By

juillet 18, 2020

club

everything was good except there was no breakfast and the one staff was rude when bringing up a problem

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Reliable and comfortable hotel stay

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juillet 10, 2020

Receptionist was both friendly and helpful in checking me in and answering inquiries. Room was vey clean and beds were comfortable. Only criticism had to do with breakfast bag which contained a NutriGrain bar, an individual fruit cup and a boxed juice. Quality of all was fine, but was disappointed that other more traditional options like eggs, bacon, rolls, OJ were not available. Reduced breakfast option likely due to Covid-19 concerns. Coffee was very good, but would have preferred Mini-Moo coffee creamers rather than pre-sweetened CoffeeMate creamers.

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Horrible Customer Experience

By

juillet 06, 2020

club

I’ve been a recurring customer For Holiday Inn everything was good until I’ve stayed in this “hotel”, I’m sorry but it has horrible customer service when I talked to one of the employees giving attitude on my stay and room service was not stocked.

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Bad customer service & Horrible management.

By

juin 26, 2020

club

This is one of the Worst Holiday Inn hotel around. Customer Support. No place to heat up food.

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Convenient local hotel

By

juin 06, 2020

club

This hotel is the nicest one in town with the best location. The staff is extremely friendly, kind, and accommodating. The rooms are standard, but definitely clean. There are several places nearby to walk for food or snacks, and a wonderful trail along the river.

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