 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
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Impression générale 4,7
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Worst IHG Experience Yet
Bybekameka
juin 25, 2019
The hotel was nice, clean, and comfortable. However. The toilet in my room did not work, at all. Called the front desk and they said they would send someone up. I waited a bit and then left. When I got back and saw that it was still unresolved I called the front desk again. I was told that the maintenance person was gone home and they’d just sold their last room. The only thing they could offer me was use of the bathroom on the first floor (I was on the 4th floor). By the time someone would be available the next day, I’d have been on the road to my next destination. I still have not heard anything from management in an effort to make this right. Thoroughly disappointed...