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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
67%
Recommander cet établissement

Impression générale

3,7

en fonction de 1529 avis
67%
Recommander cet établissement

Ratings Breakdown

1529avis

  • 5 Étoiles
    663
  • 4 Étoiles
    329
  • 3 Étoiles
    183
  • 2 Étoiles
    195
  • 1 Étoiles
    159

Cleanliness was not up to standards

By

septembre 26, 2021

club

The walls and door trim was dirty. The bedding had stains and I found hairs in the bedding. That just does not sit well with me

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Worst IHG experience

By

septembre 22, 2021

Tub would not drain and the sink was leaking in the bathroom. Staff was notified and did nothing.

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Bad night

By

septembre 22, 2021

Room smelled musty and sheets felt damp and clammy. Sink didn't drain properly and carpet was in poor shape. Did not sleep well and couldn't wait to get back on the road.

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Good stay, but no place to leave bags

By

septembre 09, 2021

Room was good, bed was comfortable and breakfast was good. We arrived early and wanted to leave our bags but they did not have a room for that. I was very surprised.

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Good Hotel

By

septembre 08, 2021

Decent for its price. Food was alright. High price might have been to the nearby soccer game.

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Stay away from this hotel

By

septembre 05, 2021

This hotel needs 100% overhaul including management and employees. Room was disgusting and gross. Not a good example of Holliday Inn.

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Quiet and relaxing

By

août 24, 2021

club

The room was clean and comfortable. We had tickets for a concert in Nashville and got a ride to the venue. It was a ten minute drive there and it was nice to come back to a quieter area to unwind.

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Nashville

By

août 22, 2021

club

Fair no hot water musty smell in room. Portable dehumidifier in room for some reason

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Pretty good stay

By

août 19, 2021

Friendly and helpful staff, pool needed treated. tub drain was slow... area of town was industrial but gated parking lot was nice. Got over charged at local convince store, communication issues.

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Don't stay here

By

août 18, 2021

club

I have stayed at many IHG hotels, however I have never had issues like the last Holiday inn express that I stayed at on Spence St, in Nashville Tennessee. I realize it is COVID, and everyone claims they cannot clean the rooms due to COVID, but I came into my room which should have been cleaned and sanitized before I arrived at 5:30 pm. The beds were made yes, (now I am concerned if the sheets were even changed) the floor was not clean as though never vacuumed after the last person, there was cream cheese and the container it came from along with the knife used.. on the floor by the bed. The room smelled of mold and something else I cannot describe. I had to take my own Clorox wipes to wipe down the still stained nightstand and dresser top. The building looks like nothing had been done to keep it up for over 10 years or more-just patched walls and ceilings and rust stains. It looked dilapidated and as though no one cares to do any repairs.. cracked tile, chipped paint etc. If everyone is worried about Covid, cleaning the room and providing clean towels should be the least of the concern, if you have breakfast food out where anyone can come in and touch or sneeze on it, I feel like the COVID excuse is just an excuse to not provide the services and if you are not going to provide the service of making a bed and giving me towels, why am I paying 150.00 per night. I nicely asked about this but no one seems to know or care. I asked for my room to be cleaned, and the front desk said they would have someone in the next day... and guess what they never came. I asked for clean towels and was given 2 bath mats at the front desk, and just the lack of attention shown to everything was evident. I would be embarrassed if I was the CEO of Holiday inn, to have my corporate name on this hotel, and to have corporate business people being referred to such a dirty place. The only reason I didn't pick up and leave is because it was College Move in weekend. Every hotel I called in the area was booked.

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Run down property

By

août 18, 2021

club

Musty upper floor odors, smelled like sewer in the bottom floor towards the exit, water leaking from ice machine into high traffic area, smell of damp bacon in all floors in the morning, staff was OK no rudeness but no professionalism either. Weird location and hotel design, was concerned of the area. Room was big but could hear everything happening in the highway next to it. Typical HI cleanliness, hit or miss.

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Comfortable bed and good breakfast.

By

août 18, 2021

The beds were very comfortable, as one would expect. The breakfast was very good as well. Rooms and bathrooms are in need of an update. Pool should be updated and enclosed.

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