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Holiday Inn Express & Suites Norwood-Boston Area

225 Norwood Park South , Norwood, Massachusetts 02062

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,4

en fonction de 841 avis
89%
Recommander cet établissement

Ratings Breakdown

841avis

  • 5 Étoiles
    576
  • 4 Étoiles
    142
  • 3 Étoiles
    54
  • 2 Étoiles
    35
  • 1 Étoiles
    34

Convenient and clean.

By

novembre 23, 2021

I stay here several times a year when I visit family. Always clean and staff is helpful.

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Worth it! Stay Here!

By

novembre 16, 2021

Loved our stay, will DEFINITELY stay here over any other place

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Nice hotel

By

novembre 09, 2021

Very nice hotel to stay staff is friendly and helpful

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stay

By

novembre 08, 2021

the room was fair, the breakfast was terrible the choices were horrible, the bagals were hard as rocks, the decaf coffee always had coffee grinds in it

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Horrible experience

By

novembre 08, 2021

club

For family of 3 with 15 year old 6 foot son we got one king bed with no sofa bed. Our reservation clearly says that we’re reserving for 3 people and was guaranteed to have two queens or one king with sofa bed, unfortunately that wasn’t the case. They only brought us twin inflatable mattress we had to fill ourselves in a middle of night. That mattress deflated half an hour later and our son ended up sleeping on the floor! Young guy at the front desk was super nice, but even that didn’t help us to have a good experience. I checked your website and it showed that you had a room with sofa bed! We still were charged for two double beds! That was our first time after long time staying at Holiday inn hotel and was the worst experience we ever had!

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Great Stay

By

novembre 06, 2021

club

Great place to stay! We really enjoyed our stay and everything was great. It was a great value as well as a very comfortable stay.

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Nice stay as always

By

octobre 27, 2021

As usual, this hotel was convenient and efficient. I did not disappoint.

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Poor Customer service

By

octobre 26, 2021

The staff with the website would not honor the best price guarantee

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Was Okay

By

octobre 20, 2021

I'm not sure if this hotel is old, or poorly taken care of - but we had an unusual amount of issues with our room. We were unable to move rooms as the hotel was sold out. I would not recommend staying here for more than a night.

The AC unit in our room would shut off and not turn back on for hours - regardless of having the setting on "constant fan". The hair dryer in our room looked like it was just ripped off of the wall (wallpaper was torn/missing) and had hair in it from a previous guest. Our towels had visible stains on them, water in the shower only got as hot as room temperature. Our room was at the end of the hall, right next to the ice and laundry - so that's all we heard all night/morning. During the breakfast there is not much of a selection/is to-go due to COVID - which is understandable. However both mornings we had gone down a little after 8am and there was nothing stocked, or they ran out for the day.

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Poor breakfast experience

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octobre 18, 2021

Cold front desk staff, slow check in process, and not 10:00 am yet, the breakfast area were very little selection, no services. Poor experience.

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Wrong time

By

octobre 18, 2021

Reset the clocks in the rooms. If you cant find someone to do it go to Walmart and by clocks that can be reset.

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eh

By

octobre 07, 2021

no refrigerator in the room and problem not fixed after complaining to the front desk. no body wash in the container in the shower and not replaced. no hot food at breakfast and fairly limited choices.

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