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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
98%
Recommander cet établissement

Impression générale

4,8

en fonction de 551 avis
98%
Recommander cet établissement

Ratings Breakdown

551avis

  • 5 Étoiles
    471
  • 4 Étoiles
    64
  • 3 Étoiles
    5
  • 2 Étoiles
    7
  • 1 Étoiles
    4

The Greens

By

novembre 24, 2020

A larger family or friend group at the hotel was not complying with health suggestions as were several others. Not a person forgetting a mask, simple ignorance. Staff is too busy to manage this situation. This makes travel a risk for someone like my wife and I.

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Extended stay, very nice

By

novembre 21, 2020

Stay at this property frequently, perfect location for my needs, very clean, newer property. There are many hotels nearby, and I’ve stayed at several over the years, but this one follows CDC guidelines, accommodates special requests, staff is professional and friendly, breakfast selection is reduced during Covid but many options available. Rooms are very comfortable and quiet.

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Great hotel

By

novembre 17, 2020

club

Highly recommend! Very friendly staff, clean rooms, clean hotel, and safe but good breakfast!

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Excellent staff compliment this beautiful property

By

novembre 16, 2020

club

The staff at the property was extremely well trained, friendly and looking for ways to provide you a great experience. This is a newer property that is beautifully maintained and extremely clean. We had a few simple requests that were handled quickly.

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Great stay!

By

novembre 16, 2020

platinumelite

Room was clean and comfortable! Front counter representatives we’re excellent

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holiday inn

By

novembre 14, 2020

very accommodating and efficient staff. The rooms are good size and the bathrooms are very nice.

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Great week

By

novembre 11, 2020

club

Had a great experience from start to finish. Hotel was clean, staff was very friendly and the rooms comfortable and quiet.

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Clean,

By

octobre 26, 2020

Great clean, quiet, comfortable beds. Nice area, lits of restaurants, dog friendly, pkaces to walk.

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great service

By

octobre 24, 2020

the staff was great every time I have been at the HIE in Okemas the staff has been upbeat and happy to help

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Poor customer service

By

octobre 21, 2020

club

We were traveling for business. After a long day, we checked in and went to our room. My colleagues and I began to unpack and get comfortable. Went to the bathroom, the toilet wouldn’t flush. Called the front desk and was asked if we wanted a new room or to just stay in the room we were in. Given the choices, we opted for a new room. We were told to come downstairs. We packed everything up, went back downstairs and the front desk person said, “I was not in the mood to deal with a broken toilet tonight. It is just easier for me to get you a new room.” He then gave us our new keys and sent us back to the third floor to the room right next door to where we were. When we were settled in our new room, we realized there were no blankets on the pull out sofa. We called down for more blankets and had to go to the front desk to get them. Brought the white comforter back to the room, got comfortable, opened the blanket and there was a faded yellow urine stain. At that point, I opted to sleep with just a sheet.

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Nice place

By

octobre 21, 2020

Got an accessible room on the 2nd floor and it was very nice and accommodating for my wheelchair, the bathtub was fitted with a shower chair. The whole room was very clean and I’d stay here again and recommended it to anyone else staying in okemos.

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customer service

By

octobre 21, 2020

platinumelite

had to do quick switch from another holiday Inn. Whirlpool suite was unpleasant at other location. Hotel staff at Okemos h.i. got me into king room, called other hotel to cancel..

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