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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
92%
Recommander cet établissement

Impression générale

4,6

en fonction de 1280 avis
92%
Recommander cet établissement

Ratings Breakdown

1280avis

  • 5 Étoiles
    925
  • 4 Étoiles
    229
  • 3 Étoiles
    66
  • 2 Étoiles
    36
  • 1 Étoiles
    24

Weekend Travel

By

août 12, 2020

club

Property was very nice. Rooms need to smell a lot fresher . Room had a foul odor upon arrival and AC turned off causing room to be extremely hot.

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Nice room

By

août 10, 2020

club

checked in and then upgraded, room was nice and clean.

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Comfortable room and Great Staff

By

août 06, 2020

club

The property was very clean and the staff was very pleasant at every interaction. I liked that they still have breakfast available, even if it is limited options.

During my stay my door lock had its battery die and I was locked out of my room for a brief period. Rita at the front desk went upstairs to check my door and she called maintenance to fix it. During my wait she offered me a stay in another room, but I declined. She was very helpful and cheerful during this event.

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AWESOME Staff and EXCELLENT Location

By

août 04, 2020

This trip was my first time visiting San Antonio. The first locals I interacted with was the hotel staff. The front desk attendant knew it was my birthday and greeted me with an awesome smile. She made me feel at ease with all of the changes due to COVID. The Manager even came out and wished me a Happy Birthday! That was a great touch. The Hotel is located close enough to downtown for easy access in and out, without dealing with all the traffic. I would recommend to everyone!

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Thank you

By

août 01, 2020

club

Everyone that I encountered was concerned about my daughter and grandson while I was at the hospital having surgery. One front desk person even called to my room to make sure they are ok and if they needed anything while I remained in the hospital. Because everyone took my situation serious I did not worry about the safety of my kid and grandson.

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Safe during covid times!

By

juillet 27, 2020

club

I was not disappointed with the quality of the stay. Some areas opened later than normal like the pool but overall, We felt safe staying at this hotel. Everything else like breakfast and room service was great service as usual. We were going to schlitterbahn and had to fill ice in our ice chest and the ice machine in the hotel worked well.

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Awesome staff, great price, comfortable beds

By

juillet 25, 2020

club

The staff treated us like family. The hotel was spotless and we felt safe during our stay. Masks were worn in common areas and sanitizer was ava at front desk and all elevator floors. Breakfast was plentiful every morning and the pool was open for my children. The pillows and beds were so comfortable and I loved the bathroom amenities!!! Another plus was they don’t charge for parking. The other local hotels were charging as much as $40 per car per day. We’re a family of 7 and drove 2 vehicles, so that really made a big difference in the cost of our stay. The room rates were more than fair. We were able to get 2 suites for our 6 day stay. I thoroughly enjoyed my stay and would recommend this location.

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Great services

By

juillet 20, 2020

Especially when half of the family when flying in we’re delayed and the other half of family was at hotel and the hotel made accommodation to let them in since the individual that booked the hotel was with the group that was delayed at the airport.

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Good stay

By

juillet 13, 2020

Good experience at this holiday inn express. Quick location to downtown and major highways..................................

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Easy access

By

juillet 11, 2020

Easy to get in and out..centrally located near downtown. Clean and comfortable

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Perfect getaway

By

juillet 02, 2020

club

Staff was very helpful, room was gorgeous with a breath taking view of downtown, and the jacuzzi tub was the icing on the cake... Left after only 1 night, but my fiance and I were the most relaxed we have ever been. It was a perfect couples getaway

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Close location to attractions

By

juillet 02, 2020

The bed was comfortable service was great there was a Skunk or somebody smoking pot in the Room across from us
Breakfast could have been better but understand because of circumstances
The area was not the greatest but close to attractions

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