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Holiday Inn Express & Suites West Coxsackie

12740 Route 9W , West Coxsackie, New York 12192

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
Recommander cet établissement

Impression générale

4,3

en fonction de 736 avis
88%
Recommander cet établissement

Ratings Breakdown

736avis

  • 5 Étoiles
    441
  • 4 Étoiles
    172
  • 3 Étoiles
    53
  • 2 Étoiles
    38
  • 1 Étoiles
    32

Love this holiday inn express

By

septembre 19, 2020

Love this hotel staff is great clean and affordable rooms. Every time I’m in the area I stay here. Great hotel great staff can’t say enough great things about this hotel and staff

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No comfort in cleaning

By

septembre 08, 2020

club

First, I’ve stayed at HI Expresses before and have been pleased at each. I selected this hotel over overs nearby bc of both those prior experiences and all languages on the ihg site about commitment to cleanliness.

Upon arrival we were greeted by two Employees - front desk and housekeeping in lobby not wearing masks. In fact, so far only one employee has been observed with a mask - half on.

Ok fine get to our room. And stay there. After takeout and we get settled, I go to chastise my son for throwing his clothes around but realize the clothes are a shirt o don’t recognize and a pair of girls/ladies panties on the shelf containing the bedding for the sofa bed my son is in/on. Needless to say the did not belong to my two sons or wife.

Then we start to question everything, hence the low comfort and relaxation score. Was the bedding Clean in that bag, the duvet looked very wrinkled like it had been stuffed back in there. We contemplated leaving or asking for another room but we were settled and a move would just increase the risk. Were already exposed to whatever else got missed in the cleaning. Later, a smear of grease or make-up eye level ion bathroom door, splotch of red on back of same door (I choose to believe it was ketchup) exacerbates the weight of the bad decision I made in selecting this place for my family.

I’m left hoping. Hoping the science of Ecolab and Cleveland Clinic heralded all over their website is good enough to make up for the lack of attention and care exercised at this location.

I am well aware of my heightened awareness. It what caused me to select this hotel over the less expensive one 1/2 mile down the road. A discount or comped night is not the purpose of this note and would do no one any good. The only thing to do is to let others know that corporate can make all the slick advertising and buzzwords to give the appearance of caring. However, it is local management that gets it done, or in this case -NOT!

If I or my family gets sick, we will never know from whence it came, but I will always look to this decision and regret it.

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Great service

By

août 26, 2020

Really well taken care of- the hotel as well as the guests!!

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Gene

By

août 25, 2020

club

Under the circumstances everything was excellent. Due to coronavirus the breakfast grab and go is a great idea but obviously the selection although there were many choices limits what you can serve. Overall an excellent job by the staff and the Holiday Inn Express Corporation.

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Poor

By

août 23, 2020

club

Not a great stay very moose had to wait over 40 minutes for a room to be cleaned No toliet paper nor tissue in room someone else food was left in fridge the curtains were dirty with stains on them the tv had very limited channels the pool was closed due to COVID 19 wish my daughter was looking forward too it. I will not stay here again. The price was way to high for the cheap service.

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Nice stay

By

août 11, 2020

club

Very nice stay very clean friendly staff. Clean comfy bed.

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Great Stay Despite Ongoing Pandemic

By

août 11, 2020

club

This location exceeded expectations. Rooms were modern and clean, with comfortable a bed and plenty of shower amenities. In-room coffee machine and nice-sized flat screen TV. Breakfast to-go alternative was provided in place of traditional buffet style breakfast, bags were well stocked and had a variety of options. Staff went above and beyond to make a pleasurable stay.

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Pleasantly surprised

By

juillet 29, 2020

club

The place was very clean and the rooms were nice. The bed was very comfortable which was a big relief.

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Room cleanliness

By

juillet 28, 2020

club

We start in room 324, however, the room was not clean. Cobwebs were on the ceiling. The couch and chairs were very dusty and not clean. We asked to be moved to a different room and were given room 322. The room was cleaner for the most part. Alot of the furniture needs to be replaced due to age in my opinion.

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Comfortable despite the pandemic!

By

juillet 27, 2020

Overall, very good. The breakfast substitute was not clearly communicated.

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Clean, comfortable

By

juillet 17, 2020

Met my needs. Very clean and staff accommodating and friendly. Please put a proper coffee station in the lobby during the morning hours. The Keurig just doesn't cut it. Nice to have the grab and go option available since breakfast is not available during the pandemic.

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Great Experience as alaways

By

juillet 14, 2020

club

I've stayed here multiple times and never had a bad experience

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