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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.5

based on 588 reviews
96%
Recommend This Property

Ratings Breakdown

588reviews

  • 5 Stars
    379
  • 4 Stars
    163
  • 3 Stars
    28
  • 2 Stars
    10
  • 1 Stars
    8

Great Welcome,Great Service.

By

15 August 2017

Thank to all the staff from the reception desk, my first contact with the hotel, to the food and drink sections and the room staff,you were wonderful,great at your job,helpful,friendly and mannerly a credit to your hotel chain.
Great job well done.

Many Thanks

AQ

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Expect the unexpected

By

14 August 2017

club

When we arrived we arrived at the wrong entrance which was determined by the stock photos used on holiday inn website so felt a bit stupid that I had to go for a short drive up the ramp however that feeling lasted a short while as when we arrived at the correct location we were greeted by a bright modern bar and reception area. The staff were lovely and brought up a corkscrew from the hotel next door to open our bottle of wine later that night.
The experience was marred slightly only because the bed runner had a brown mark on it which was quickly put out of mind by flipping it over, out of sight out of mind - not really still wondering if it was created with chocolate or someone sitting on the edge getting dressed, reported it at the end of our stay as had been busy and was given 500 points can't help but wonder if I should have pressed further for a free nights stay.

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Aberdeen Haven.

By

14 August 2017

club

I chanced upon the hotel after visiting 2 other local hotels which were both full mainly owing to the school holiday season.
The staff were warm,welcoming, friendly and helpful throughout my 2 day stay. My brief stay was very enjoyable and relaxing after a long day's drive of over 400 miles.The hotel appeared clean and tidy as was the room, bathroom etc. Bed was huge and extremely comfortable. Breakfast was very reasonable. My only criticisms would be that perhaps a welcoming daily wee pack of biscuits plus a few more teabags would not go amiss. For the relatively small overall costing it would make a big difference and would "complete the picture."
A great stay, lots of plusses and "I'll be back!"

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Comfortable stay

By

12 August 2017

club

Was first greeted by lovely, friendly and helpful staff who were very informative. The room was comfortable, clean and well laid out and I was very happy with my choice of hotel.

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Excellnt

By

12 August 2017

Excellent staff and very clean comfortable rooms , would definately stay again .

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Nice Hotel with Pleasant Staff

By

08 August 2017

club

We enjoyed our stay and had a nice time in Aberdeen. No problems with the hotel at all. It was good summer value for us I thought.

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Ideal location

By

06 August 2017

club

Hotel conveniently situated to be abe to get public transport into the city

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10/10

By

05 August 2017

club

nice hotel and helpful staff would definitely recommend it

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Child friendly Hotel

By

04 August 2017

club

I nice clean hotel with friendly staff and child friendly

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21/7/17

By

01 August 2017

club

Was okay hotel, breakfast choice wasn't the best although what we had was lovely

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Never disappointed

By

01 August 2017

club

My husband and I stay at Holiday Inn Express whenever we visit Aberdeen, which can be up to 6 times a year and we are never disappointed. The hotel including the bedrooms are spotlessly clean and comfortable. I have to say I never find the mattresses all that comfortable though but do manage to get an alright sleep. For breakfast you have the option of Continental or cooked (bacon, sausage, scrambled egg and beans) which is all self service so you can eat as much or as little as you like. Overall I would not hesitate to recommend this hotel for a one or two night stay.

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Good position

By

29 July 2017

club

good position if doing business in north-east Scotland

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