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Rated 4.1 out of 5 by 263 reviewers.
Rated 2.0 out of 5.0 by Price switcharoo Stay was fine, amenities were fine, breakfast was acceptable. When I discovered an error on our bill (they overcharged us $20 for the room), I brought it up to the hotel manager Michael. He retrieved the paperwork I initialed when we checked in which had the incorrect room amount. He then stated that the higher rate was correct and the room rate we booked the room at was incorrect. I called corporate to complain and the manager called me back to argue more. He stated he would check with corporate and would get back to me. That was 3 days ago and I haven't heard a word from him. Don't get me wrong, I don't care about the $20, I spent 10 times that for dinner the night before. What I do care about is integrity and abiding by your agreements. July 30, 2015
Rated 5.0 out of 5.0 by Great value for everything we needed in a hotel room We planned to spend one night at the Holiday Inn Express in Annapolis, but found the location and the value of this hotel so good, that we stayed two nights. After a long day of sightseeing, it was wonderful coming back to such a nice, clean hotel room with one of the most comfortable beds and pillows ever. The front desk staff were very friendly and helpful giving us directions and suggestions for a great sightseeing experience. Having a hot breakfast each morning really started the day off right and saved us money. The cinnamon rolls are so delicious. I will definitely stay at the Holiday Inn Express when I return to Annapolis. July 29, 2015
Rated 5.0 out of 5.0 by Great place to explore Annapolis from. Great location right next to a lot of shopping and tons of food options, right off the highway. Close enough to old town to take an uber or get a bike and head downtown. Clean and updated hotel. July 29, 2015
Rated 5.0 out of 5.0 by Great stay Staff were very accommodating. The room was comfortable and quiet. July 29, 2015
Rated 4.0 out of 5.0 by Comfortable and clean- but no early check -in We called ahead for early check -in- around 1:30pm and were told that it would be 30-45 minutes. When we arrived, we sat in the lobby for quite a long time and suddenly at the regular check -in time, 3 pm, the rooms were finally ready. By that time quite a few customers were waiting in the lobby for a room to be ready. This surprised us that for such a large hotel, no rooms would be ready earlier than the regular three pm check-in time, and they had so many people waiting in the lobby. Otherwise, our stay was quite good. July 23, 2015
Rated 5.0 out of 5.0 by Excellent Hotel! The staff is outstanding! They make sure you have all you need and are very fun to be around. We stay here regularly for business but will be staying during our vacation this year as well. The location is excellent with shopping, food and supplies all within walking distance. July 21, 2015
Rated 5.0 out of 5.0 by Family Visit Was just a little disappointed in the breakfast selection. It was on a Monday and there were no eggs, nor bananas and the pancake machine was down. The last couple of visits the pancake machine has been down. And they are usually really really good. July 21, 2015
Rated 3.0 out of 5.0 by Keep Looking This isn't the place you want to be. Staff very inexperienced. Very poor value. July 12, 2015
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