Rated 4.3 out of 5 by 333
Rated 5.0 out of 5.0 by magpie75 Excellent staff
The staff here made me feel welcomed and were ready to handle any request. The lobby is beautiful marble in the grand old style with columns and high ceilings. Booked directly on the Holiday Inn website as they offer the lowest price available, and this seems true, I checked. They offer daily shuttles to Johns Hopkins and other area attractions.
November 28, 2015
Rated 5.0 out of 5.0 by Raj 110 Great location for Johns Hopkins appointment
We were there for eye surgery at John Hopkins.
We were worried in the beginning. But everything went very smoothly from the time we checked in to checkout. The shuttle to JH was extremely convenient. Erica made sure that we were dropped and picked up on time. Thank you, Erica.
We had read about the traffic noise. Although the hotel is next to Rt. 83, we found the room to be very quiet.
Bigger parking lot will be good.
November 27, 2015
Rated 4.0 out of 5.0 by ACJass Great Stay
The hotel was clean, convenient, and nicely priced. The room was a nice size, comfortable, and up to date. There is a complementary shuttle offered. The driver was FANTASTIC and it was very helpful when trying to navigate downtown Baltimore! The staff in general was kind and helpful. We did not have breakfast but that was a bonus, many hotels in this area do not offer this. Also, parking was much cheaper than others. Highly recommend.
November 27, 2015
Rated 5.0 out of 5.0 by AD2050 Great customer service
I want to give a special thanks to Rixa. When I arrived, she greeted with a big smile and we soon began to talk as if old friends. She is a great asset your establishment, I hope valued as such. She managed the balance of being professional yet friendly as she addressed a pricing issue with me. Two minutes into our conversation, I forgot what the problem was and before I knew it... Done, she took care of it while we were laughing and joking. After traveling for 10 hours that night, Rixa was the best part of my day. Muchisma Gracias, Rixa.
November 23, 2015
Rated 4.0 out of 5.0 by dmdeatep lovely hotel in a rough area
The hotel is perfectly lovely - in a gorgeous old bank, where they have maintained the character of the building. The staff is outstanding - courteous, helpful, and pleasant.
Rooms are not particularly luxurious, but efficient, clean, and comfortable. Internet is functional, after you type in a code. The TV is ok, but small compared to what you probably have at home, and some of the channels don't tune in right, and there aren't too many of them.
No dining facilities are on-site, but breakfast is provided. There are eggs, toast, and sausages. Breakfast was fine. The coffee was not very good.
The worst part is simply the location. The hotel is safe - it's right next to a police station - but the neighborhood is run-down, ugly, and there is no dining or entertainment nearby.
For some reason there's a big Chik-Fil-A billboard on the side of the building. It looks trashy.
November 19, 2015
Rated 4.0 out of 5.0 by SandyBeaches Great Stay
Had all the amenities I needed. Very smooth check-in process. Breakfast was decent.
November 16, 2015
Rated 4.0 out of 5.0 by DGSDNM Friendly staff, distinctive building and convenient location
The hotel exceeded my expectations. It has a beautiful atrium and professional and helpful staff. My room was clean and spacious. The shuttle service was very convenient.
November 16, 2015
Rated 5.0 out of 5.0 by Technican Great Greeting
Front desk staff was excellent, very friendly and hospitable. The room was clean and comfortable breakfast was typical HIE but hot and welcomed.
November 12, 2015