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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 961 reviews
88%
Recommend This Property

Ratings Breakdown

961reviews

  • 5 Stars
    495
  • 4 Stars
    344
  • 3 Stars
    82
  • 2 Stars
    20
  • 1 Stars
    20

Great service and excellent breakfast

By

25 June 2017

club

Our family loved this place. The staff members are very friendly and accommodating. We also enjoyed the breakfast everyday.

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住宿体验

By

23 June 2017

club

床软硬适中,早餐很好,酒店工作人员态度很好。酒店位置距离天坛西门很近,周边配套也还可以,环境不错。整体体验很好。

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服务一流

By

23 June 2017

club

服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流

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便捷实惠

By

23 June 2017

总体不错,前台非常热情,还有小礼物(手机卡贴)赠送,房间卫生很干净,面积较同类型酒店宽敞、舒适,洗衣服务很适合长期出差。有个小建议,早餐简单了一点,口味也比较普通,可能是考虑到大众化问题,不过对本人还好,有利于减减肥。以后还会优先选择入住。

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Front desk is bad. Refuse to work even only 1 sec's effort.

By

23 June 2017

I found they only gave me 1 key card at first, so called the front desk to get another one. They said it was too busy, so they only can make it and let me pick up by myself, and it'd only take minutes, so I could pick it up very quick. After about 10 minutes' later, I went down to pick my new key card. They said they are busy, please wait. There are 4 group of people in the queue to check in or out. I mentioned multiple times "please give me the card, It's by your hand, it's only 1 second's work". they always said "can't you notice? we are busy, please wait". and after 20s' wait, I got picked my card. I feel so sad they cannot manage their time even a little better to make a customer comfortable, I would definitely fire them if I was the manager. It only cost 1 sec's effort to help me pick my card, but they prefer to let me wait for over 20 minutes.

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前台服务一流

By

22 June 2017

club

住的挺好的 前台的服务也挺好的 早餐吃的也挺好的总体都住的很满意 。。想去附近的景点玩 前台服务人员给耐心的推荐了 感觉很好。。

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还不错,值得推荐

By

22 June 2017

房间舒适,地理位置好,不过离地铁稍远,服务到位,价格稍贵,早餐合格。房间维护需要加强。入住时未主动识别会员。

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方便

By

21 June 2017

club

可以洗衣,离公司近。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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性价比高

By

21 June 2017

性价比高 设施太老 服务人员很亲切 有迎宾水果 但是早餐种类太少性价比高 设施太老 服务人员很亲切 有迎宾水果 但是早餐种类太少性价比高 设施太老 服务人员很亲切 有迎宾水果 但是早餐种类太少

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服务一流

By

20 June 2017

club

前台服务人员态度很好 我是提前一天来到酒店预定的 因为是第一次入住 所以问题比较多 前台都特别耐心的一一帮忙解决了 总之是一次很不错的入住体验 早餐也很好 很满意

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环境不错,干净,入住放心

By

19 June 2017

club

房间比较干净,部分设施老化,酒店提供的牙具使用起来不舒适,建议改善,接入网络比较麻烦,网速应该可以再提高一点。电视台数量不少,但缺少点播的服务,建议应提供视频点播,少量付费也能接受

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前台动作很快

By

17 June 2017

club

开发票,入住,退房都很好。服务很不错。另外,早餐也很丰盛的品种比较齐全中西合璧味道很好。房间也很干净,枕头很舒服。总之一切都很好下次还会继续入住。

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