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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.1

based on 998 reviews
78%
Recommend This Property

Ratings Breakdown

998reviews

  • 5 Stars
    457
  • 4 Stars
    335
  • 3 Stars
    121
  • 2 Stars
    43
  • 1 Stars
    42

舒适 卫生

By

22 June 2017

club

先说欠缺的:酒店没有洗衣阁,洗衣服还要送到外面,感觉浪费时间,客房里面的电视频道选择太少了,原本没有什么娱乐设施,选择更加少了。
不错的是酒店所有服务很到位,热情~耐心~周到吧~卫生不错。

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前台识别不出Spire Elite级别,房间隔音差

By

22 June 2017

前台不识Spire Elite级别,但却看到能够主动识别出金卡会员。无语。
景观大床房房间隔音差,整个晚上隔壁房间打牌洗扑克牌的声音都能够清楚听到。早上窗户总有噼里啪啦的声音,不知道什么原因。

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床铺舒适,早餐不佳

By

21 June 2017

club

总体来说,不错,有两个方面略感不足,1酒店没有明显的标识,标识太小。2早餐适合外国人,对于国人来说,早餐选择性太少。

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我的商旅首选

By

21 June 2017

club

很不错。各方面都很好。标间的床再稍大点就更好了。希望有个更好的咖啡厅酒吧什么的可以休闲和临时工作的场所。

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地理位置好

By

20 June 2017

地理位置不错,离地铁5、6分钟,离鸟巢水立方步行20分钟,离什刹海25分钟。本次入住带小孩去了鸟巢水立方以及什刹海。早餐种类太少,没有其它智选的品种多。服务、睡眠其它软硬件都挺满意的。

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环境幽雅,早餐丰盛!

By

19 June 2017

club

整体的酒店环境都非常的好 整洁 舒适 早餐的食物都非常全面美味 这里的工作人员都非常热情 服务特别到位 房间的环境如此舒适 晚上睡眠质量超级好的

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服务热情 床铺舒适

By

19 June 2017

club

进去酒店 服务如此如此热情 当遇到一些问题时 比如不知道哪个地方怎么去 前台都会热情指路的 早餐超级全面 味道超级棒 房间也特别舒适

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酒店性价比适中

By

19 June 2017

club

酒店整体员工服务热情,出行很方便,离公交站和地铁站不到十分钟就到了,特别是客房的服务细致入微,以后还会选择住贵酒店,并且会推介给我身边的家人及朋友入住

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设施完善,干净卫生

By

19 June 2017

club

入住体验很好 房间设施完善 早餐种类很多很全很美味 前台员工很友好 客房服务意识很高 办理手续效率高 不会耽误时间

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干净 整洁

By

18 June 2017

platinumelite

还不错 就是周围有点偏 比较荒凉,超市还行,但是那个商场好萧条。
整体装修不错 但是增值税发票要分成住宿和早餐 第一次碰到
比较奇怪。

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服务好,洗衣阁依旧不能使用

By

18 June 2017

club

整体服务比之前提升很多,感觉原来的老员工都还在。印象中从去年就开始改造洗衣阁到现在了依然不能使用,感觉很不理解,还好服务人员帮忙联系附近的洗衣,也算便宜,不然真的失望了,夏天在酒店不能洗衣服就有点尴尬了

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床铺舒适,服务好,没有洗衣阁

By

17 June 2017

club

酒店服务很好,前台,餐厅,客房员工都很有礼貌,主动打招呼,酒店装修也很好,很有风格,唯一欠缺的是没有洗衣阁可以使用,感觉怪怪的,还好酒店能送到外面去洗。

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