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Holiday Inn Express & Suites Benton Harbor

2276 Pipestone Road , Benton Harbor, Michigan 49022

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 713 reviews
86%
Recommend This Property

Ratings Breakdown

713reviews

  • 5 Stars
    423
  • 4 Stars
    170
  • 3 Stars
    57
  • 2 Stars
    31
  • 1 Stars
    32

Another good one from Holiday Inn

By

08 November 2019

Thanks to whole team. I really had a good night before an important meeting.

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value for price paid

By

31 October 2019

I think room rates are high compared to other comparable places.

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Gear experience

By

27 October 2019

club

Check in and check out was a pleasant experience. The look and feel of the hotel was very comfortable. I would highly recommend this hotel.

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Good stay

By

25 October 2019

Very nice hotel to stay at. Right off the highway with easy as access

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Staycation

By

22 October 2019

Bookings messed up my booking and didnt include the spa tub king room. Staff promptly got me the correct room with no upcharge or problems. The room was clean and comfortable.

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Only if it’s the only place

By

17 October 2019

Our room had not heat, we moved rooms and it worked . The door squeaked , the lock jiggles and the toilet was barely attached to the wall. I would only recommend if you have no other options. Room seemed clean and staff friendly. Pool area was gloomy.

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Not what you would expect

By

14 October 2019

club

It seems like an older hotel. The room was fairly clean. The bed was extremely hard, like sleeping on a board. We also let them know that there was not a flat sheet on the bed. Had to go down 2 times and then was handed a sheet. The floors above you made noises anytime the person above us would walk. The staff was friendly and polite.

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Fancy Lady

By

12 October 2019

club

Very clean, room was big with a refrigerator and microwave in the room. Staffs were friendly and breakfast was great!! Hated the squeaky sounds coming from the room above mine. Occupant paced all night which made me not to sleep well. Some sound proof floorings would be great.

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Great Staff

By

10 October 2019

club

I have to say that the staff here was so nice and so helpful. They went above and beyond to make sure we had what we needed. The hotel itself was very clean and my room was very nice

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Exceptional Staff! Wonderful breakfast options.

By

09 October 2019

club

A special "Thank You" to Darius!! In for my son's wedding and Darius went above and beyond to accommodate us all on the same floor and within doors of each other! His welcoming smile and send off to each event was superb! Thank you to Darius and every staff member you all touched our hearts.

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Clean and friendly hotel

By

07 October 2019

club

The staff was friendly, the rooms were clean. Overall good experience.

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Great service

By

05 October 2019

Highly recommend. Close to expressway without hearing any noise., Good breakfast and great staff.

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