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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 410 reviews
91%
Recommend This Property

Ratings Breakdown

410reviews

  • 5 Stars
    242
  • 4 Stars
    118
  • 3 Stars
    21
  • 2 Stars
    14
  • 1 Stars
    15

Bad Hotel managerment

By

12 October 2017

Do not come here, I have writing this review and posted two time. and they don't like if we write some thing is bad.

The whole hotel staffs very unprofessional and unfriendly. I'm the platinum Elite member and book one free reward night. But they still charge me.

I have to call them many time but they response are very bad. The manager I spoke to not even care.

I know they will not post this review, but I already do my review at the Google.
You can not block me there right?

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Bad Management, they charge on your free award night stay

By

12 October 2017

I want to write the true, but they not allow: can not save and they put (•Your review contains inappropriate language, references a non-IHG hotel brand, and/or references pricing. Please edit and resubmit)
I did not write any thing like that.
But how ever, this hotel has management issue.
Unprofessional, Unfriendly, charge customer on free reward night stay. did not recognition for IHG Platinum Elite member. They don't care.
Lie and lie again to customer on the charge.
mat thing they not allow custom to right here, I will write on other travel website or google web page

I'm totally not recommend this hotel to anyone.

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I got charge for my free reward night

By

12 October 2017

I write a lot, and they don't let posted.
So I write this is I so upset on this time I visit.
The management and stuffs are un-professional, un-friendly.
They try to charge my on my free reward night stay.
Call them at lese three time to get this correct.
Take to the manager and he not even care.

He don't want me to put his name here.
I 100% not recommend this hotel to anyone.
Just don't come here unless you have no other choice.

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环境优美

By

12 October 2017

club

早餐比较西式,凉的东西比较多,是否能提供一些熟食
环境很优美,绿树较多,停车场很棒,工作人员都很棒,服务很好

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Great staff and close to restaurants

By

11 October 2017

platinumelite

Great hotel with a wonderful staff. Within walking distance of restaurants. The staff provided a list of restaurants and recommendations.

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温馨的家

By

10 October 2017

club

有沙发可以跟朋友坐着聊天,床很大很舒服,房间整洁干净,很不错的服务,每天早上有报纸可以看。每天早上的早饭水果蛮新鲜的。

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Nice place to stay.

By

08 October 2017

I attended a conference that was a 15 minute walk from the Holiday Inn. Convenient, clean and a good breakfast variety.

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Awesome place

By

05 October 2017

club

Great place. Staff was amazing and the breakfast was perfect.

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Good

By

05 October 2017

Comfortable and reasonablely prices this time, but sometimes overpriced at the same location. Price shouldn’t vary so much.

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Nice Hotel

By

03 October 2017

club

I stayed here September 18th and found the hotel clean and comfortable the breakfast was meh.

I felt comfortable walking the neighborhood as a single female by myself and for the price I paid it was worth it.

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Clean, quiet rooms

By

02 October 2017

club

Spent 4 nights here in late September. The staff was very friendly and the room was comfortable with plenty of space. The breakfast was much appreciated and better than most hotels offering similar service. I would definitely stay here again if I needed to be in the Bay area.

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Quick visit

By

25 September 2017

platinumelite

Great stay. Nice quiet room. Breakfast was a good way to start the day. Would stay there again.

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