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Rated 4.0 out of 5 by 393 reviewers.
Rated 4.0 out of 5.0 gadget show weekend The hotel is ideally placed for visiting the n e c .the staff were fine .the car park was large but extremely busy 7.00 pound a night to park.the breakfast was Continental in style ,but I think most people would be able to get something to eat from it.unfortunately on the weekend we went their seemed to be a problem with street racers outside the hotel .nothing to do with the hotel ,but difficult to sleep when you are hearing cars being floored on the road outside.god help anyone who tried to leave the car park when that was going on.12 pound to park at the n e c by the way 16 April 2015
Rated 4.0 out of 5.0 by Nice good value room Frinedly staff, good value room for money. Only slight negative didnt expect to pay for parking on top. 16 April 2015
Rated 5.0 out of 5.0 by Excellent! We had an excellent stay at this hotel. The staff were very friendly, professional and helpful! The hotel, our room and general facilities were spotless and the overall cost was good value for money. The breakfast choice was slightly limited but we have no hesitation in recommending this hotel to others. We will certainly use again 16 April 2015
Rated 4.0 out of 5.0 by Good Stay - A Few Slight Issues Good customer service, shame about the late check in time of 3pm. The quality of the breakfast could have been better with the staff being stretched to cater for everybody with shortages of food and cutlery and the selection could do with being slightly increased. (coffee was atrocious) We returned in the evening to find limited parking spaces as it seemed many people had parked here to visit the NEC taking advantage of the 5 hours free parking. Annoying as we were paid guests. Quality of sleep was good except being woken by other guests outside our room at 1 o'clock in the morning talking loudly. 15 April 2015
Rated 5.0 out of 5.0 by Great stay Great hotel and very helpful staff. I arrived at 9pm and once checked in I was asked if I had eaten. I was offered take away menus and advised on the nearest pub all off the staff's enthusiasm. They were more than happy to help with storing my luggage whilst visiting the NEC. Clean and very comfy. Highly recommended 15 April 2015
Rated 3.0 out of 5.0 Average Holiday Inn Express Can't fault this hotel in the category it sits - book in advance and you get a good rate. My issue relates to the lack of consistency in booking procedures and the information that is shared with the hotel - I paid for a number of rooms in advance wiht breakfast and parking - only for the guests to be charged parking upon check out, and they checked out individually, not as a group. So it does make me question how good the processes and internal communications are! 14 April 2015
Rated 4.0 out of 5.0 Gadget show stopover ... Cheap n cheerful, ideal for a stopover whilst visiting NEC. Only slight nag was the door cards kept not working so had to go get them re zapped. 13 April 2015
Rated 3.0 out of 5.0 by OK Stay Had a good night at this hotel. Breakfast is ok but don't leave until the end or you will miss the good stuff 13 April 2015
  • 2015-04-18T11:10:31.203-05:00
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