Rated 4.2 out of 5 by 453
Rated 4.0 out of 5.0 by Great Trip! Perfect Location
This was the perfect location as it was close to our family members that we were visiting and could walk to most of the places we wanted to visit.
The staff was friendly and courteous!
September 2, 2015
Rated 5.0 out of 5.0 by luke1234 Business Trip
Comfortable hotel located in the heart of downtown Boston. The staff was great as well as the hotel price and features.
September 2, 2015
Rated 5.0 out of 5.0 by det821 Boston Get away
Hotel was clean and comfortable and the staff was friendly and awesome! (manager Laveeka)!!!!!!! Within walking distance to all of the landmarks and market's.
September 1, 2015
Rated 4.0 out of 5.0 by Suth Good location and best staff
This hotel is next door to the TD Garden and easy walking distance to the downtown shopping and dining area.
The staff is the friendliest that I have ever encountered.
August 30, 2015
Rated 1.0 out of 5.0 by epyy Very old; Avoid 304
The property is extremely run down with tattered carpeting and leaky faucets. The room I was in didn't even have proper windows, just high small windows shown commonly in prison movies. And those overlooked a broken down building with splintered wooden window panes hanging off a hinge. spooky. The bed had springs that pretested loudly when sat on, and the internet was monumentally slow!
The staff were pleasant, nice, and helpful though. I would however not be coming back!
August 27, 2015
Rated 5.0 out of 5.0 by Billy and Cate Great Friendly service with clean comfortable room
I don't normally do reviews but I was so impressed with the staff at the HIE Boston that I felt I had to write. All the staff were friendly and couldn't do enough for me and my children. They were flexible and approachable and very proactive. The room was well equipped, clean and fresh and was perfect for a family travelling. Despite it being in a city the hotel was noticeably quite in terms noise from guests and the city. My children loved the breakfast and there was plenty of choice. I would thoroughly recommend this hotel to people who want a place to stay in Bostson
August 26, 2015
Rated 4.0 out of 5.0 by zeeky One night.
Pretty good location. Great staff. Plastic breakfast.
August 25, 2015
Rated 5.0 out of 5.0 by jl** Great Staff and Service!
The staff was cordial and very helpful from the time we hit the Entrance. Everyone had a positive and friendly demeanor and were helpful with check-in, baggage and how to reach local activities and favorite dining places.
Our only complaint was the lighting in the bedroom area was a bit dim for our liking
August 24, 2015