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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 567 reviews
91%
Recommend This Property

Ratings Breakdown

567reviews

  • 5 Stars
    314
  • 4 Stars
    171
  • 3 Stars
    44
  • 2 Stars
    18
  • 1 Stars
    20

Just the job

By

22 June 2017

club

My husband and I stayed here whilst attending a family celebration close by. Excellent choice and would definitely use it again. Booked a disabled room and had a great ground floor room a short distance from reception. Marvellous walk in shower and very quiet..
Breakfast was very good with plenty of choice and regularly replenished. Tables were cleared quickly and without any fuss.
Great staff and brilliant hotel in a good location.

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Nice Place To Stay

By

21 June 2017

platinumelite

Nice and clean with a wonderfully friendly staff. The nearby BP station is basically a mini-supermarket with everything you need and the Carvery restaurant next door serves decent food. The hotel has a nice little bar. Downside ... if it's hot (which it was when I stayed there) the rooms have no AC. As a result the room was quite hot so sleep was difficult. On the plus side ... they do have comfortable pillows. Overall it's a fine Holiday Inn Express conveniently located right off the motorway.

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Good and bad points

By

21 June 2017

Room too hot and air conditioning didn't work efficiently. Noisy roads nearby so couldn't sleep with window open either. Still no bacon at breakfast despite being informed on our last stay here that there would be. Disappointed.
Staff however were lovely and very efficient.

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Great location

By

21 June 2017

club

My partner and I stayed here on a recent mini break. The room was lovely and the staff were brilliant. So friendly and helpful. There is a Toby Carvery just across the road and a petrol station with shop. It's within easy reach of stansted airport and close to Braintree town centre. We thoroughly enjoyed our stay and will be back!

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Staying in a family room

By

20 June 2017

club

Clean, bright large room, everything to hand, lovely clean bed, air conditioning was a life saver

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Great staff

By

20 June 2017

club

The hotel is ok, it meets overnight requirements and does the job. The staff were great. The rooms are getting a little frayed round the edges but a pleasant overnight pit stop

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Good location

By

20 June 2017

club

A typical HIE reflecting the expected corporate standards

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Very Friendly and clean

By

17 June 2017

platinumelite

Welcomed at reception and simple check in. Room was clean and good size. Overall a pleasant stay and excellent value for money. Staff were also very helpful and went above and beyond to help.
Many thanks

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Great Hoiliday at the Best Price

By

16 June 2017

club

This is my second time stopping at the Hotel,
I have travelled to Braintree a number of times and so far cannot find at better hotel for the price , Comfort and overall experience.

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Great hotel

By

13 June 2017

A great hotel, good location, friendly and welcoming staff, clean and comfortable rooms, reasonable menu, good wifi!!

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clean room helpful staff

By

12 June 2017

club

friendly helpful staff nothing too much trouble bedrooms clean and very comfortable. bar relaxing area in evening

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Excellent hotel

By

11 June 2017

I visited this hotel with my wife to visit family in the area. This is one of the best HI Express hotels I have stayed in. The hotel is well maintained, the rooms are of a good size and in good condition, staff are courteous, helpful and friendly, breakfast is more than adequate. Plenty of secure parking. I would use this hotel anyime I am in the area. I wouldn't look for anywhere else.

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