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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 614 reviews
91%
Recommend This Property

Ratings Breakdown

614reviews

  • 5 Stars
    340
  • 4 Stars
    183
  • 3 Stars
    50
  • 2 Stars
    20
  • 1 Stars
    21

Location ideal for self drive/ride persons and taxi drop

By

15 August 2017

club

Enjoyable stay and ideal location to Stanstrd airport

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Staff are the key to a great stay

By

15 August 2017

club

Had a fantastic stay at this venue and it was all down to the helpfull and friendly attitude of all the staff.It is unusual these days to have a team all working for the same goal.
I was very impressed.

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Convenient, Friendly, Comfortable

By

15 August 2017

Great night's sleep as very friendly, helpful manager/staff moved me as my AC was not working (they were working on a block of rooms) - Thanks again ! Very convenient location for driving and also not: a historic pub 5-10 minutes by foot for late at night. Great breaky and Wifi

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Will stay again

By

15 August 2017

club

We stayed at this hotel when attending a local wedding. The staff we met were all very friendly and accommodating. The room was clean and comfortable with all the basics...shampoo, hairdryer, iron etc. The breakfast was good with a varied selection of hot and cold items.

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Great service

By

14 August 2017

Very nice hotel. very good staff. I asked for a quiet room and definitely got a very quiet room. And a nice room.

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Clean rooms

By

14 August 2017

club

Only small issue being the lack of real choice on the menu if staying for more than a week

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Business stay

By

13 August 2017

club

Good bed, noisy with the window open due to traffic, shower cut out half way through use but was promptly fixed. Didnt rate the food at all.

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Wedding stopover

By

11 August 2017

club

Very friendly helpful staff,great value for money and excellent breakfast,room spacious and well equipped.

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Air conditioning

By

10 August 2017

club

Really bad, advised spare parts not available. Company should not advertise A/C if it is broken.

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Good location and clean rooms.

By

10 August 2017

club

Overall very happy with the hotel, the only negative was the road noise from the A120. Rooms on the opposite side of the hotel were not as affected as mine.

Bar prices were reasonable and the lounge was comfortable. There was no bacon with the breakfast and more fresh fruit would be better.

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safe heaven

By

08 August 2017

We found this hotel to have; always reliable, friendly, efficient service provided by its staff. Makes you feel safe a good replacement for home.

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stay in Braintree

By

08 August 2017

club

i always enjoy staying at the Holiday Inn Braintree.
the staff are very helpful and will go the extra mile.
when i left some thing in the room they phoned me up and are keeping it till i return.

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