Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 548 reviews
91%
Recommend This Property

Ratings Breakdown

548reviews

  • 5 Stars
    304
  • 4 Stars
    165
  • 3 Stars
    43
  • 2 Stars
    16
  • 1 Stars
    20

Great service

By

27 May 2017

club

Good service clean and tidy friendly staff excellant facilities. Will certainly use your company again

Read More
Read Less

Convenient place to stay

By

23 May 2017

club

Pleasant room, polite friendly staff and a clean bed to sleep in. Aware of air traffic in the distance but considering the close proximity to the main road and airport it was quieter than I thought. No noise noticed between rooms. Fab car park and closeness to the M and S petrol station and shop was great

Read More
Read Less

Comfortable and friendly staff

By

23 May 2017

club

Staff were very welcoming and friendly and the room was very clean. Breakfast was a bit disappointing but overall had a lovely stay

Read More
Read Less

Great Service and Accommodation

By

23 May 2017

club

From arrival to departure very friendly and accommodating staff. Comfortable accommodation

Read More
Read Less

Great stay

By

22 May 2017

club

Very helpful team at this hotel accommodating us at short notice after being messed around by another hotel. Thanks to all the staff who helped us.

Read More
Read Less

Brilliant

By

22 May 2017

club

Brilliant hotel I would recommend this hotel to any 1 ov my friends and family

Read More
Read Less

Bed

By

21 May 2017

The bed was so hard and bad a noise everyone you moved, not a good night's sleep at all.

Read More
Read Less

happy customer

By

18 May 2017

club

my stay at the Holiday Inn in Braintree was up to it's;
normal high standard of comfort and service..

Read More
Read Less

A great nights sleep and friendly staff

By

14 May 2017

club

First time I've stayed at this hotel since it became a holiday inn. Very warm welcome from check in staff and a very comfortable nights sleep. Great breakfast and lovely coffee. Would definitely stay again.

Read More
Read Less

Clean

By

12 May 2017

club

Only complaint I had was road noise and you can not change that otherwise all good

Read More
Read Less

Not bad I guess

By

11 May 2017

club

I stayed here as I had an interview the next day and wanted to have a look around Braintree. The staff were pleasant and welcoming. However the bin in our bathroom wasn't emptied and there was stains on the hand towel. Also being a gluten free vegan I found I didn't have much choice for breakfast and ended up going to a supermarket and buying some food and milk to have in my room. Not bad for the price I guess.

Read More
Read Less

Recent stay

By

04 May 2017

Greeted with a smile at reception... apologetic about TV being out of order... clean, spacious and adequate room. Functional breakfast in morning...

Read More
Read Less