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Rated 4.2 out of 5 by 508 reviewers.
Rated 4.0 out of 5.0 by Good value and location. Great staff We only stayed one night, As a family group to celebrate my birthday. The staff were very welcoming and phoned our room to check all was ok. My daughters in the room next door asked to move as there was a slight smell in their room and this was dealt with efficiently. The lady on reception suggested a good quiet time for breakfast as we had a small child with us. Location excellent for railway station, restaurants 10 mins walk away February 4, 2016
Rated 3.0 out of 5.0 by Excellent staff Check in was very welcoming and helpful . Victorija at check in desk was excellent in manner and dealt with my room issues ( I found the hygiene and cleanliness standard of the bathroom to be compromised. I could see the liquid marks on toilet seat etc) she immediately and changed my room and was genuinely apologetic Overall nice comfortable stay. February 4, 2016
Rated 5.0 out of 5.0 by Its so nice to go to a hotel and be greeted by happy staff I have to be totally honest I try and stay Holiday Inn brand properties if I can due to me liking them as a brand and the Priority Club rewards scheme. I have not on the other hand stayed in a Holiday Inn Express for over 10 years and I felt that they were like the lower end element of the group. How wrong was I!! Firstly the hotel in question was well maintained and the rooms were very nice and comfortable and the breakfast was a good, it was buffet style and offered hot food which I felt was good as some buffets can be just warm. The creme dela creme with this hotel was "The Staff" I have been to a number of hotels and this particular property gave me the warmest of welcomes and were so help full during the stay. Thankyou for that. February 3, 2016
Rated 4.0 out of 5.0 by Good Value for Money Location was excellent, staff were friendly. Service at the bar at times was slow and limited drinks choice. No dinner menu only a pizza menu for the evenings. Issue with window in the room - wouldn't close properly and we found the room quite small for a double room. Would stay here again though, it was very handy to the city centre. February 3, 2016
Rated 2.0 out of 5.0 by Lots of Traffic Noise Cant fault the in hotel facilities however more could be done to improve noise insolation. January 29, 2016
Rated 4.0 out of 5.0 by H I E experience You know what you're getting when you book with Holiday Inn Express. This hotel ranks with the best and the staff couldn't be more helpful. There is a 20 minute walk into the centre but the taxi got us there in 10 minutes. Well worth a look at. January 25, 2016
Rated 5.0 out of 5.0 by Everything needed for one night Only stayed a night here, but it was everything I really needed. Comfortable bed, decent sized room, good bathroom facilities and pretty quiet considering location opposite Temple Meads station. This proximity however was great as short walks to the trains and city were ideal. Staff excellent and very friendly. Room represented good value for money having booked two weeks before staying. January 21, 2016
Rated 3.0 out of 5.0 by Staff great, furnishings cheap, parking charges painful The staff were very friendly and informative throughout. My main objections to the hotel are (1) parking - very expensive just for one night, are you kidding me?? (Although the local car park onsite is a little cheaper if you're not doing a full day, And (2) facilities - mattress way too soft (not good for back), and toilet lid cheap plastic. I sat on lid to use as seat, and it snapped into four pieces underneath me. Plus, the fact that budget hotels have stopped giving complimentary water (amid many other cost-cutting omissions) means that you really feel like you're staying somewhere cheap. January 20, 2016
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