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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 838 reviews
90%
Recommend This Property

Ratings Breakdown

838reviews

  • 5 Stars
    439
  • 4 Stars
    280
  • 3 Stars
    68
  • 2 Stars
    28
  • 1 Stars
    23

Good and Bad

By

16 June 2017

First the good bits - location is great if you need the train station, indeed thats the only reason I stayed here with an early train as its directly across the road from Temple Meads. Its about 15 mins walk from the main shopping area, pretty easy to find.

Bad Bits - hotel is on a main road which is constantly busy even during the night, so if you end up with a room facing the road be prepared to roast or be kept awake all night. The room good really do with an upgrade as most of the expresses in this style have been updated by now, there was a bit of an aroma in the room and the noise from rooms above could be heard easily

Cant comment on the food, the staff seemed ok,

For the amount paid I didnt think it was particularly good value, although I appreciate Bristol isnt the cheapest city out there for hotels

Would probably only stay again if I needed the station early

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“The wonderful staff made sure my stay was a pleasure.”

By

16 June 2017

The location is very convenient to local amenities, the room was spotless and comfortable, the bar and restaurant area has a chilled out feel but the best thing about this hotel are the people who run it! The staff are adorable - so helpful, warm and accommodating. Cannot praise my experience at this hotel any more than I have.

I promised that I would write a brilliant review because you all deserve it. Thank you and kindest regards - Deb

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My overnight stay

By

13 June 2017

club

The welcome I received was very pleasant and polite as a member the receptionist was very pleasant and helpful willingly directing me to the city centre and supplying me with a map

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Bristol Temple Gate

By

13 June 2017

Welcoming receptionist comfortable room great service and value for money

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Good staff and nice location

By

12 June 2017

The hotel looks like an office block, and it was, which is why the rooms are so 'cosy' (they cannot even fit full sized sofa beds in!). The location is excellent, right opposite Temple Meads station and a short walk to the city centre. Beware that they only have 20 designated parking spaces, and you pay £12 per night for these, but cannot pre book them!

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excellent hotel!

By

10 June 2017

club

very convenient for Temple Meads station, clean, comfortable rooms, surprisingly quiet being located on a busy main road and so close to railway station! Staff helpful and efficient, breakfast tasty and freshly cooked, all in all a good value pleasant stay.

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Ottima posizione e servizi positivi da consigliare

By

08 June 2017

club

Ottima posizione ottima colazione camera spaziosa e bagno con ottima doccia

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Personnel au petit soin

By

08 June 2017

Mes amis ont réservé des chambres dans cet hôtel, je doutais de ce choix, mais j'ai changé rapidement d'avis.Le personnel de l accueil souriant,chaleureux.
Nous avions des fuites au tuyau de douche..ils nous ont changé de chambre ,une employée portait nos bagages et avons reçu des excuses et un bon de consommation au bar....
le jour du départ, mon amie malade a pu rester dans la chambre jusqu à 14.00.J ai beaucoup apprécié cette délicatesse.
Excellent séjour à Bristol

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Our delightful stay the holidy Inn Express

By

06 June 2017

club

Our stay at the Holiday Inn Express was a very delightful
one. The room was clean and well serviced. The hotel
staff was very friendly and more important very eager
to help in anyway needed . Highly recommend to travelers going to Bristol City Centre area.

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Solid Option

By

05 June 2017

club

Clean, friendly and good option. As close to Temple Meads Station as you're going to get.

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Decent stay, very close to station

By

05 June 2017

club

Booked here as had stayed a few years back and needed to be close to Temple Meads station for an early start. Hotel had been enhanced since my last visit and besides a bit of a queue when checking in everything else was to my satisfaction.

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Good location, comfortable room and very pleasant, helpful staff.

By

04 June 2017

I had to stay in Bristol for business and found this hotel well located, being very near to the railway station and town centre. The room and facilities were of a good standard, being clean and comfortable. The staff were very pleasant and helpful, and I had no issues at all with my stay. The breakfast was basic, but fine and the bar is pleasant for a night time drink. Overall, a decent hotel.

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