Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.8

based on 635 reviews
76%
Recommend This Property

Ratings Breakdown

635reviews

  • 5 Stars
    270
  • 4 Stars
    167
  • 3 Stars
    71
  • 2 Stars
    63
  • 1 Stars
    64

convenient location for this visit

By

21 October 2017

club

Too expensive for services provided. Other holiday inn offered better discounts.

Read More
Read Less

This was a disappointing intro into my new spire elite stat.

By

20 October 2017

I knew I was coming early and even called the morning prior to arriving. I understand waiting an extra 30min after checkout but I waited two hours for a room, with my status I should be entitled to first room available, however a gentleman who wasn’t even a member got asignd to a room 1st on the top floor.. as were I got the worse floor 3rd facing a junk yard instead of the skyline and was dealing w noise all night being close to the road. When I asked later I was told that the spire elite has special rooms on ground floor which I never heard of before... it’s the top that’s the most valuable and then she talked me out of changing rooms because she said I have to check out at noon and have no room for 3 hours.. have you ever heard of that? Because I felt I was treated better with no membership at all at other hotels! Just really disappointed because now I’ll need to build up my rewards at another hotel when I’m visiting Brooklyn

Read More
Read Less

Brooklyns finest

By

17 October 2017

club

Never thought I would stay at a hotel in Brooklyn that wasnt overly priced and not big enough to breath. I really enjoyed my stay, loved the fact that breakfast and coffee was provided ( I thought that was only in the south). I would definitely stay there again. If I didnt book last minute it was nice to know that the price would have been very affordable, and the hotel is in a nice area, close to a lot of things!

Read More
Read Less

Great Breakfast and Great Service

By

16 October 2017

Had an overall great stay at this hotel, only issue was with the internet. It would just disconnect and re-connected randomly. Other than that, everything else was great.

Read More
Read Less

Comfortable bed and great location

By

14 October 2017

club

This was my second stay at this location. Met every one if my needs.

Read More
Read Less

Gary M.

By

11 October 2017

club

Angelica and her staff are very responsive to guest needs, they are very effective problem solvers. The rooms are clean and comfortable, guest services responds quickly to any needs.
A mini refrigerator in each room would be helpful. We have stayed at HIExpress in Brooklyn several times and will continue to use this hotel when in the area.

Read More
Read Less

Overpriced average hotel.

By

11 October 2017

Property is in poor condition. Staff friendly. Elevator too slow and only 1. Overpriced for condition of property.

Read More
Read Less

Disappointed

By

10 October 2017

club

Room was not cleaned for the entire visit. Staff was not particularly helpful overall. Rate was higher than it should be for this experience.

Read More
Read Less

Nice Quality and Quiet Room

By

09 October 2017

When I arrived the receptionist asked if I had a parking reservation and I did not. Had a known that they had non available, I would have changed my reservation. Parking in Brooklyn is just difficult to say the least and ended up parking a mile or so away.

Normally I would not have driven my car but this was an emergency. The hotel is typical for Holiday Inn, clean nice rooms and polite staff. I would highly recommend if not driving. I loved all the electrical hookups in the room which was very convenient. The TV was sweet with nice picture. All and all I don't have any difficulty recommending this location. .

Read More
Read Less

convienient location comfortable bed great breakfast

By

05 October 2017

club

This hotel is very close to a family member. the staff was very efficient and courteous. I will stay at this location again.

Read More
Read Less

Nice Hotel poor front desk attendants.

By

02 October 2017

would stay again in this hotel because of its location.

Read More
Read Less

Avoid if possible

By

01 October 2017

club

Staff and building need total replacement, re-education and renovation. Front desk staff were the only competent people in the building

Read More
Read Less