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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

3.9

based on 565 reviews
79%
Recommend This Property

Ratings Breakdown

565reviews

  • 5 Stars
    253
  • 4 Stars
    151
  • 3 Stars
    57
  • 2 Stars
    49
  • 1 Stars
    55

Nice and clean

By

27 May 2017

Had a very nice experience here. Very friendly staff.

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Gutes aber lautes Hotel

By

26 May 2017

Gute und bequeme Betten, Zimmer wurde täglich gereinigt aber in den 9 Tagen Auffenthalt kein einzigesmal die Betten neu bezogen. Im Zimmer waren non-stop Fahrstuhlgeräuche zu hören (Fahrstuhlschacht direkt neben dem Zimmer) sowie die Eismaschine auf dem Flur beim Betätigen. Jedes gesprochene Wort auf dem Flur konnte man im Zimmer mitbekommen durch die Tür.
Hinter dem Schrank mit dem TV liegen noch Sachen von Gästen vor uns. In den Schubladen im Schrank lagen leere Flaschen von Gästen vor uns. Und wenn die Handtücher zum Waschen gebracht worden sind, wurden keine teilweise keine Neuen aufgefüllt und man musste an der Rezeption um Neue bitten. Parkplatz kostet 30$ pro Nacht, obwohl in der Umgebung kostenlose Möglichkeiten auf der Straße zu Parken bestehen.
Was gut war:
die Lage, nur 2 Minuten von der nächsten Subway Station entfernt. Das große Frühstück mit der großen Auswahl. Die bequemen und Betten.

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Location of hotel

By

25 May 2017

platinumelite

Staff was very accommodating. Did not like or feel comfortable with the street location of the hotel. Not enough restaurants within walking distance that we felt comfortable walking to alone as to women.

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Comfortable place to relax

By

25 May 2017

club

Excellent. The place suits leisure trips. Recommend this hotel to everyone.

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One night in Brooklyn

By

22 May 2017

club

Good location and price for Brooklyn. Good breakfast, friendly staff. With limited parking but parking on the street is impossible

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comfort and service

By

17 May 2017

club

the bed and showers were great so my wife and I had good sleep and showers. the timely cleaning of the room could have been better as it tends be to late perhaps becos of labour shortage. the supply of towels and shower gels etc were not done regularly until we asked. while staff are friendly and helpful but getting something done needed reminders. again maybe a labour situation.

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No duvet, No black out shades, No safe in the room

By

16 May 2017

The room was small. The bed and pillows were comfortable but no duvet on the bed, just a sheet. There were no black out shades in the room making it hard to sleep . There was no safe in the room to store valuables. Breakfast was good.

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Superb Staff

By

15 May 2017

platinumelite

The front desk staff went above and beyond to make this stay pleasant, including accepting delivery of flowers (they knew in advance that the delivery would be coming) and placing them, beautifully arranged, in the room as a surprise.

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nice place but no parking

By

12 May 2017

club

its very comfortable but have to pay for parking which is unfair. Breakfast was not appetizing and the the dining area is too small. the rooms very comfortable and relaxing al though its realy small. but overall its clean and comfortable.

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Enjoyed

By

11 May 2017

club

Your staff was very helpful and courteous. We did think it was tough to have one elevator and worried it breaking down and being on top floor and family unable to do stairs. We checked out and that evening it did breakdown and some of our family was still there with young kids and stair problems. The breakfast was great but where you keep your meets in a top and bottom bin. The lowe plastic cover should be changed or labeled better as I lifted it and tried to hold open and then remove anot her cover and burnt my hand which is still scarred. Just a suggestion so this will not create a large problem in future as another guest I overheard said she burnt her hand as well.

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Great experience

By

10 May 2017

club

Everything is good, but I didn't received reward points

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Great Stay

By

08 May 2017

club

Excellent clean and courteous staff, for anyone looking for a value I would recommend Holiday Inn Express!!

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