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Rated 4.1 out of 5 by 303 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service. Parking was easy to find. Great area lots of good restaurants and shops nearby. July 23, 2015
Rated 4.0 out of 5.0 by I love H-I Express Brooklyn but not the location of my room this time The staff, the cleanliness of the room, the value: ALL GREAT! Unfortunately, my family was in the corner room next to what seemed to be a girl's night out and an ice machine. We were looking for a quick escape to another part of town and I have to say I was let down by a spot I have come to love. I will be back and now I know: NO CORNERS or ICE MACHINES. July 16, 2015
Rated 4.0 out of 5.0 by They Try Hard The hotel and rooms were in excellent shape and clean. The breakfast was above my expectations. Good assortment of foods which were fresh and tasty. But noise in the hall was easily heard in our room. Fortunately, not many rooms on each floor. The air conditioner worked great though it seemed to cut off in the middle of the night. Bring your own tissues and toilet paper, there is nothing soft about them. The staff were especially accommodating and nice. The rooms are well lit. July 15, 2015
Rated 5.0 out of 5.0 by great hotel but ... it was a very good hotel in a nice silence place. breakifast choices very good The only bad thing is the following mistake of staff: the hotel was just payed but back at home I have seen that the hotel has get another time money from my creditcard and it is not possible to get in contact by email to clear this mistake. But I would come another time because it is a realy good hotel. greetings from Germany July 15, 2015
Rated 2.0 out of 5.0 by not what I expected would not give AARP discount and also had trouble with the television remotes, took 3 before I got one that would work correctly, that's 3 trips from the m7th floor to the lobby each time July 6, 2015
Rated 5.0 out of 5.0 by Very comfortable stay and very clean. Upon arrival it was like oh no but once inside the staff was courteous and prompt. The over all hotel is very clean and the breakfast has many options. Staff knowledgeable about subways and sites to go and see. There are several local restaurants near by and the subway is right down the block. July 6, 2015
Rated 3.0 out of 5.0 by Just okay. This hotel was okay. The good: The front desk staff was all very helpful and friendly. Although the area is small, the breakfast options are good. The bad: Rooms are small. Only one slow elevator. The house keeping system needs to be changed. We felt like we were always on the elevator with a large housekeeping cart going from one floor to the next. There was also a cart sitting in our hallway the entire time we were there (3 days). It didn't move (I know because there was a half drank bottle of juice that was on it). We joked that a housekeeper must have quit and didn't tell anyone! One day our beds did not get made either. Overall, the stay was fine, but for the price, I do not feel like we got the value. July 1, 2015
Rated 5.0 out of 5.0 by Home Base Holiday Inn Express was HOME BASE for me while attending the SalesForce World Tour meeting at the Javits Center downtown the first 3 days of my visit AND while visiting my son (Brooklyn). Simply caught the subway from station only one block from hotel to go anywhere! Visited two Broadway shows, toured Metropolitan Museum of Art, numerous parks June 30, 2015
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