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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 555 reviews
86%
Recommend This Property

Ratings Breakdown

555reviews

  • 5 Stars
    339
  • 4 Stars
    116
  • 3 Stars
    38
  • 2 Stars
    29
  • 1 Stars
    33

Almost good

By

26 June 2017

platinumelite

Great front desk staff and clean rooms, even the showers! Biggest downside of the stay was the wifi. If the wifi was working or had a working Ethernet connection, I could have got some work accomplished. Internet connectivity will be an issue at this hotel because of the wireless network and lack of understanding about its wired network.

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Front Desk Staff were amazing

By

26 June 2017

Front desk staff greeted me and welcomed me to the hotel. Made me feel right at home. Every time I entered the hotel they waved hello and asked how my day was. Very good customer service!

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Comfortable bed and clean room

By

25 June 2017

The room was clean and the bed was comfortable. There was plenty of room for guests to eat, and the staff was very friendly.

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Would recommend - quiet and convenient

By

24 June 2017

club

Particular room was small but it was comfortable, quiet and updated. Love having a fridge and microwave.

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Good hotel to stay when visiting the DC area.

By

20 June 2017

club

The shuttle to the Metro station was very helpful and service was excellent. It served the purpose even though the hotel is not very close to the DC tourist area. The staff was very good and made sure to make the stay comfortable. Good selection for breakfast. The only drawback was the location it is far from the tourist attractions and also not many restaurants near by.

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HOLIDAY INN EXPRESS STAY

By

18 June 2017

club

REGISTRATION COULD BE EARLIER, MAKING
RESERVATION WAS EASY ROOM WAS COMFORTABLE AND THE HOTEL WAS QUIET. iNTERNET WAS AVAILABLE BUT CONNECTION WAS NOT VERY SPEEDY. BUT OVERALL STAY WAS ENJOYABLE.

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Great service

By

05 June 2017

platinumelite

Staff members were nice. No significant complaints, but the shower is a little hard and tricky to turn on.

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Great time!

By

05 June 2017

club

The staff really made our stay enjoyable. Everyone we meet was warm and friendly, they seemed to go out of their way to help.

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Bad Location, Mediocre Hotel

By

04 June 2017

If you can, I'd stay in a different area than where this hotel is located. The price is really high for an underwhelming stay.

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Great Staff

By

02 June 2017

club

The hotel was a nice, clean and up to date place. The staff was great, really friendly and willing to help out in any way​.

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Soft and comfortable bed

By

01 June 2017

I enjoyed my stay here, the staff was hospitable and friendly.

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Nice stay but shuttle problem

By

31 May 2017

club

This is a nice hotel with polite staff. Overall the stay was great, however, I did have an issue with the complimentary shuttle. I do realize its complimentary and probably a great way to get around locally. However, I called the front desk at 1/4 to 6 for the 6 o'clock shuttle. I was told no problem just come on down... I went down at 10 till 6 and was told the shuttle just left but would be back by 6. 1/2 hour later still no shuttle, I asked the desk again and was told it was stuck in traffic. I had reservations at 6 so I just drove myself.
Not a big deal but just a little aggravating to be told no problem then it is a problem.

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