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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 454 reviews
91%
Recommend This Property

Ratings Breakdown

454reviews

  • 5 Stars
    300
  • 4 Stars
    92
  • 3 Stars
    36
  • 2 Stars
    16
  • 1 Stars
    10

Comfortable and relaxing

By

20 July 2017

club

We came down on a whim and stayed for a couple days and were happy with our stay here. We were able to get rest and relaxation, and would come back. My husband would like more channels on the tv when he would watch it in the evenings, lol! The staff were all wonderful and hospitable. Clean rooms too!

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Friendly staff, but a little dingy

By

18 July 2017

club

The staff was great but the building, rooms and bathrooms were on the dingy side. Walls are a bit thin so there was some noise at night but the bed and pillows were comfy- no black out shades though. Overall- it worked in a pinch for a last minute overnight stay but I wouldn't plan on staying longer than that until they remodel.

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Bed

By

12 July 2017

club

The bed was conformable it was a bad night for me no sleep.

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Staff very friendly and helpful. Comfortable rooms.

By

11 July 2017

club

The internet is by far the worst I have experienced in many years of staying at IHG HOTEL ON BUSINESS AND LEISURE. Unless the owner invests some resources to address this, his/her occupancy rate will suffer.

The breakfast choice is very good but the breakfast GREAT room needs to be called small room to accommodate such a large amount of guests.

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Unhappy with customer service

By

10 July 2017

My customer service expectations was not met and my value as a paying customer was not valued.

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Dated but great value

By

09 July 2017

club

I enjoyed my stay with the family. Breakfast was great. We didn't have a chance to use the pool, but it looked nice enough.

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nice play to stay

By

07 July 2017

platinumelite

thanks for always making me comfortable I have always enjoyed this place ..I stay weekly . they always have a room available to be. its clean.

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Weekend getaway

By

07 July 2017

Rooms are nice and spacious for a family or if you want to relax on a couch. The pool was nice and warm and the Jacuzzi was a decent size. The only thing that needs improving on is the breakfast employees. Both times we ate breakfest in the morning, we had to wait 10-15 mins for eggs, Omelets, bacon, sausage and biscuits. When I asked politely if they had anymore bacon, the response I received was 'take it easy. Then another worker came out and said it takes a little longer to cook. All I wanted to know if they were all out or still cooking bacon. The second day, they said they didn't have any bacon which disappointed my kids.

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Great location for price

By

07 July 2017

club

Easy access from freeway; better value; good Mexican restaurant next store

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Great value

By

03 July 2017

club

Excellent value. Outstanding service. Basic clean hotel in great proximity to attractions.

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everything great

By

02 July 2017

platinumelite

all was great. I don't know how you do it.... perfect weather

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Encinatas

By

01 July 2017

club

This hotel is a great value. Close to the Ocean and clean.

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