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Rated 4.4 out of 5 by 494 reviewers.
Rated 4.0 out of 5.0 by Very good hotel, comfortable bed with choice of pillows Good hotel in a very good location if you like to walk to the city and bay. Very quiet for the location. Very good night sleep, comfy mattress and choice of soft or hard pillows. October 6, 2015
Rated 5.0 out of 5.0 by A Short visit to Cardiff We found the Holiday Inn at Cardiff a great place to stay. It was convenient located and staff were very helpful and friendly. The breakfast had variety and was very fresh. We will be visiting again October 6, 2015
Rated 3.0 out of 5.0 by Nice Staff but not the normal Holiday Inn Express A great location as you are in the middle of a lot of things to do within a 10 minute walk. However the room was a bit off. You have to use your key card to power the room. If you leave all the power is shut off. Also no wash cloths provided which I see as a must. Also no bathroom supplies beside these soap dispensers that leak and you don't know what germs are on them. The beds are the size of a twin bed (kid size) so don't plan on having a partner over unless you want separate beds. Maybe it's just the European way but that is also why I chose a Holiday Inn Express as I was expecting it to be more modern as the ones in the states October 5, 2015
Rated 5.0 out of 5.0 by Great staff It is so important that you are greeted with welcoming staff and the staff at this hotel shone out. Thank you for our stay. September 30, 2015
Rated 5.0 out of 5.0 by Great location for Cardiff Bay Great staff, short distance to the Bay and overall very pleasant stay, shame you have to pay for the parking! September 28, 2015
Rated 5.0 out of 5.0 by Rugby Weekend The hotel is located conveniently for strolling into the centre of Cardiff and the Millennium Stadium, or to Cardiff Bay. The room was good, everything worked and breakfast was excellent. Wi-fi was a bit flaky in the room but worked well in the bar and lounge. Staff were excellent: friendly and efficient. September 28, 2015
Rated 5.0 out of 5.0 by CUSTOMER CARE Shortly after arriving early Saturday evening, I realised I had left my wheelchair battery charger at home. my husband and I had tickets for the Wales game on the Sunday and this was potentially a disaster as battery power is essential for my wheelchair. I went down to the Front Desk and related to Barry and Chris, the two members of staff on duty, that I desperately needed to locate a battery charger. immediately they both began checking companies which provided support for people requiring mobility equipment. the time was then almost 5.30pm. Chris managed to contact a Company called Ableworld. September 26, 2015
Rated 5.0 out of 5.0 by Friendly Staff and great breakfast Excellent hotel right on the wharf just 15 min walk to the millennium stadium. Will definitely use this hotel again. Parking charge seems a little unnecessary as there is nothing close by that you may wish to use. September 24, 2015
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