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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 299 reviews
83%
Recommend This Property

Ratings Breakdown

299reviews

  • 5 Stars
    122
  • 4 Stars
    129
  • 3 Stars
    31
  • 2 Stars
    7
  • 1 Stars
    10

微笑服务,温暖贴心

By

24 May 2017

club

从入住到退房,期间 我遇到的服务人员都会和我微笑打招呼,当我有困难的时候第一时间帮助我,给我问候,酒店好像并没有星级但是拥有星级般的服务。以后再来常熟我还会入住智选假日酒店。

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第一次体验

By

24 May 2017

第一次体验ihg的宾馆,办的中信联名信用卡,直接升级为金卡会员。房间干净整洁,非常舒适。早餐也挺丰富的。性价比很高,下次住宿的首选。

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安全有问题,服务态度差

By

24 May 2017

club

1 房间门锁有问题,反锁不正常。
2 卫生间马桶有明显尿渍,打扫不干净。
3 夜间空调无故不制冷,导致整晚很热很闷。、
4 当出现问题后酒店没有第一时间安抚顾客,以及夜间打前台电话无人应答。

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服务一流 早餐需要改进

By

15 May 2017

club

酒店从住宿到离开服务到位 但是早餐的质量和可选的吃的非常有限
性价比还是可以的 位置也不错
这个价格比旁边的假日酒店便宜一半

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床铺舒适,房间较小

By

13 May 2017

床品出色,但是床和房间的尺寸都较小,感觉有点压抑。早餐一般。洗漱用品过于简单,因为价格的原因,都能接受。

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酒店性价比高

By

12 May 2017

酒店性价比高,工作人员热情,但是电梯速度太慢,虽然给的楼层不错,可是每次上下楼,都要等待很久,之前住的其他洲际的都没这种体验,早餐品种单调,没有之前南通的好

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房间不错,有地下车库,早餐一般

By

11 May 2017

club

订了两间房间,房间不错,睡眠也不错,网络蛮快的,有酒店自己的地下车库,就是checkin 有两个人,但只有一个人在办事,比较慢,早餐一般,高峰餐厅没有人收拾桌子。

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总体很不错,对于智选假日的话超预期

By

05 May 2017

platinumelite

总体很不错,对于智选假日的话超预期
住的方面,房间很整洁,很安静适合休息
吃的方面,可以挂房账于隔壁的皇冠假日中餐厅和自助餐
运动方面,也可以购买健身券去皇冠假日游泳池和健身房体验
隔壁就是体育中心,环境非常好

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环境舒适,服务很好

By

28 April 2017

club

酒店除了网络速度有点慢之外,其余都很好,房间看着舒服打扫的也很干净,服务人员态度也都比较好,还有准备会员饮料,性价比高!

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房间舒适干净

By

21 April 2017

智选酒店的品牌值得信任,房间干净,床铺舒适,服务很好。不过常熟智选的酒店设施过于陈旧,楼层里的安全指示里有明显错误,去年就是错的,今年还是。房间很小,酒店的早餐也很一般,与北京智选假日相比,确实差了很多。

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总体满意

By

21 April 2017

位置虽然不是靠近市区,但是楼下2家餐饮不错。起步价到周围商圈。房间面积一贯的hix风格,小,不过装修算新,隔音稍差,早饭一般,价格实惠。
G卡无升级 ;)

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Easter weekend in Changshu

By

18 April 2017

Warm welcome from Hotel Staff, comfortable room, clean & tidy bathroom, lovely hot water for a shower & crisp clean white bed linen ... perfect for a good nights sleep.

Only downside is breakfast ... choice is limited and could be improved.

Good internet, stable & easy to use.

International TV channels (English speaking) limited to morning news, CCTV, & Star Movies.

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