Rated 4.3 out of 5 by 563
Rated 5.0 out of 5.0 by linzie Nice room, staff and breakfast
Lovely stay, one of the best big chain hotels we have stayed in.
June 27, 2016
Rated 4.0 out of 5.0 by Fionat29 Here again.
We stay here for the Ukulele Festival of GB.
The rooms are comfortable, the bed is great and there are a choice of pillows. Mind you the bed is smaller than ours at home. The bathroom is lovely, there is liquid soap provided and shower/hair gel but I wouldn't recommend using it on your hair.
The breakfast was tasty and there were enough choices to satisfy most people.
The staff were polite, unfortunately the only thing I asked for (ear plugs) they had none.
It's not a bad hotel, it's convenient for us but quite pricey and I would say don't buy drinks in the bar. £15 for a glass of wine, a cider and 2 packets of crisps!!
June 22, 2016
Rated 5.0 out of 5.0 by Joanna6789 Comfortable stay in good location
Staff at this hotel is the best! Room was basic but adequate; beds were very comfortable. Website said there is parking and booking office did not advise during phone call that there is no hotel parking available, only unloading bay. Our room was overlooking public multi-storey car park and we had to pay to lave our car over there; reception provided some discount towards the cost of public parking.
Staff helped us with directions and early breakfast.
June 20, 2016
Rated 5.0 out of 5.0 by Fi Fi A Most Enjoyable Stay
A welcoming atmosphere with friendly, helpful, staff.
The room was comfortable with a relaxing ambience throughout the hotel.
Very good buffet breakfast with a spacious seating area.
The hotel is close to a variety of restaurants.
I appreciated the efficient service during our visit.
June 19, 2016
Rated 5.0 out of 5.0 by Derek1950 NICE HOTEL
Nice friendly staff. Hotel is all you need for a visit to Cheltenham. The location is handy for restaurants and shops and its not far off the M 5 motorway.
Value for money is about the same as for other places
so no reason why you shouldn't stay here.
Would recommend it without any hesitation.
June 18, 2016
Rated 4.0 out of 5.0 by colzo Terrible art in the lobby, ugly building
Staff were great. It was a bit of a soulless, bit of a barren place to stay for a week.
June 17, 2016
Rated 5.0 out of 5.0 by bja37 a holiday at Holiday Express
Wasn't expecting much, but was more than pleasantly surprised by the comfort of the room and the air conditioning, which on a hot day and night, made it all so much more comfortable. Breakfast was basic and buffet, not my favourite way to start the day, but adequate.
June 17, 2016
Rated 4.0 out of 5.0 by Traveller859 Typical HI Express
Having stayed here many times, I knew what to expect, although I was impressed with the speed of check in, under 2 minutes with the help of Lucy on reception.
Got a quiet room at the back.
Breakfast was typical self-service
June 17, 2016