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Rated 4.1 out of 5 by 501 reviewers.
Rated 2.0 out of 5.0 Cheater - Racecourse The only good thing about this hotel is it location and its parking. Our room stank as we got in, initially we thought it was just the smell of cleaning chemicals, but found it was the shower's curtain rail was stank of urine. Thankfully the cleaner changed it the following morning, but it should have been removed prior to our arrival. The room was also boiling, we opened the window and had a fan from the hotel (which made a lot noise), but it was still hot. Stuffy room does not make it the comfortable. Im sure it would me comfy in the winter when cold. August 1, 2015
Rated 5.0 out of 5.0 by Good place to stay in Chester The hotel is very well located for the centre of town(I wasn't interested in racing)and very safe and easy to walk back late at night. The staff were immensely helpful--I forgot my iPhone lead and they provided me with one for the whole of my stay. The room was fine for a short stay--clean and functional. August 1, 2015
Rated 4.0 out of 5.0 by Excellent Value formoney On arriving at this hotel we were greeted by a friendly receptionist named George who told us we were too early to check in (1PM) but we could get a drink and chill while we waited which we did. The bar area was good with plenty of seats all though the drinks were limited with only a choice of three draught beers and the wine I found quite expensive at over £5.00 a glass. When we did check in we were given a disabled room all though we had booked it well in advance (I presume that was all that was left as we are not disabled) which was adequate and clean. Sleeping was a problem as we had an adjoining door in the room and you could hear everything from the other room including the television which was very loud and the next morning we were woken up by the occupants loud conversation. Breakfast was very very busy and I'm presuming this is because it is complimentary. There was only one staff working whom managed somehow to keep on top of everything but there was a constant queue for the cooked items with some people opting for the continental instead. I have stayed here before and I would stay again as it was excellent value for money. July 31, 2015
Rated 5.0 out of 5.0 by great location excellent location and up to holiday inns usual standard, July 31, 2015
Rated 4.0 out of 5.0 by Comfortable hotel in convenient location A pleasurable experience. Hotel was ideal for our leisure purposes being convenient to the City Centre and as a hub for travel into North Wales. July 29, 2015
Rated 5.0 out of 5.0 by excellent staff and value. An excellent Hotel with friendly, helpful staff. Room was comfortable and well appointed, breakfast was adequate but menu not extensive. A pleasant location and very well located for City amenities. July 29, 2015
Rated 4.0 out of 5.0 by Ideal location and good service - Would definitely stay again Very pleased with our stay. Staff were really friendly and accommodating and the breakfast was good too. Location is great too easily accessible by car and would be great for any one planning a visit to Chester Zoo as we did. Only issue I had was with the WiFi this was very unreliable but it was an open network so can be expected. Don't hesitate to book and make sure you join the IHG Club for the best rate possible. Hope this review helps! July 29, 2015
Rated 5.0 out of 5.0 by Location, Location, Location. This racecourse hotel is ideally situated to explore Chester, just a 2 minute or so walk from the historical centre. We arrived for just one night, ( on a NON race day) it was easy to find, ample parking, very clean & spacious with some great racecourse views. A great experience & excellent value for money. July 21, 2015
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