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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 569 reviews
90%
Recommend This Property

Ratings Breakdown

569reviews

  • 5 Stars
    276
  • 4 Stars
    220
  • 3 Stars
    40
  • 2 Stars
    24
  • 1 Stars
    9

Famielenbesuch

By

17 August 2017

club

Hotel ist bei uns um die Ecke und perfekt um die Famile unterzubringen. Toll so ein Hotel direkt bei sich in der Nähe zu haben, alle waren zufrieden

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Boys weekend

By

17 August 2017

club

Location from Koln central is via taxi. That is a minus. Everything else is superb. It is a brilliant place to stay. Staff are very willing and eager to help and assist.

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Stets sehr zufrieden

By

17 August 2017

Kommen gerne wieder, einen ganz lieben Dank an das Team vom Frühstücksservice,

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Great for one night stay

By

16 August 2017

club

Good beds and clean rooms. Well varied breakfast and excellent staff!
To bad these drinking and smiking men camping outside the front door and parking. Made the area look like a gipsy camp.
Not comfortable as a women with three kids

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Great location

By

16 August 2017

club

Great location, McDonald's next door, breakfast in the morning, and bar at night!

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famiglia italiana

By

16 August 2017

club

Ottimo rapporto qualità /prezzo.
Camere pulite. La colazione varia e abondante ci permetteva di fare un solo pasto al giorno.
Per noi italiani l'interazione con il personale è più ridotta rispetto ai nostri standard.

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Kurzer Zwischenstop

By

14 August 2017

platinumelite

Klasse Hotel, netter Service und gutes Frühstück. Die Zimmer sind etwas klein, aber sehr sauber!

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Useful for the city, perhaps not the safest area at night?

By

14 August 2017

This was an average holiday inn express.
Certainly cheaper than staying in colonge, the hotel is a ten minute walk to a tram stop, though girls may not want to walk it alone at night - the area is perhaps not the most salubrious. Situated next door to a Macdonald's so the children were happy. Breakfast was an ok selection of cold meats, cheeses and breads.

The downer for us was that the air conditioning was not working properly, and we heard another guest mention they also had a problem with theirs. We were both met with the same response from two different staff members - essentially an apologetic shrug of the shoulders; there was nothing they could really do. It was a very humid two or three days when we were there, so it did not make for as comfortable night's sleep as could have been.

The rooms were clean and the shower was powerful. The reception staff were very pleasant.

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Schränke im Zimmer fehlten

By

12 August 2017

club

Durch den Platzmangel fehlten im Zimmer Kleiderschränke mussten dadurch aus dem Koffer leben.

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Kann man machen, muss man aber nicht

By

11 August 2017

Aufenthalt im großen und ganzen Ok. Allerdings lag bei Ankunft noch ein rotes Haribo unter dem Schreibtisch, welches auch während des Aufenthaltes nicht entfernt wurde. Der Bezug der Couch war schon recht fleckig.

Schlafanzug wurde einfach durch das Zimmermädchen auf die Couch "geschmissen" - so sah es zumindest aus.

Zu begrüßen ist, dass für Hotelgäste ein Parkplatz bereitgehalten wird, jedoch sind 10€ in der Gegend nicht ganz angemessen. Ferner ist die Säule bei der Einfahrt so positioniert, dass man schwierig ein Ticket ziehen kann.

Das (kostenlose) Frühstück ist selbst für ein HolidayInn Express eher dürftig im Vergleich zu anderen HiEx.

Im HiEx in Troisdorf habe ich mich wohler gefühlt.

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Superb

By

10 August 2017

Nothing to fault. Staff were amazing and attentive. Room tidy, clean and very quiet.

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Good but been to better holiday inn

By

10 August 2017

club

The extra bed was very uncomfortable, the towels had a weird smell, the carpet was dirty with stains. The air-condition was not working properly and the air had a bad smell when it was on

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