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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.5

based on 1187 reviews
96%
Recommend This Property

Ratings Breakdown

1187reviews

  • 5 Stars
    733
  • 4 Stars
    366
  • 3 Stars
    56
  • 2 Stars
    18
  • 1 Stars
    14

Loved it!

By

6月 24, 2017

platinumelite

We had a wonderful stay! The staff were beyond excellent, the room was the nicest we had experienced on our entire week of travelling around the UK and Paris. We were all impressed by how thought out the rooms were. We would stay again !!

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Surprisingly Good, Apart From Breakfast

By

6月 23, 2017

club

I would not have chosen a Holiday Inn Express as i usually like something a bit nicer, but i was plesently surprised.

Customer service was very good by all members of staff encountered, our room was a bit small but fine for 1 or 2 nights and was surprisingly stylish.

If i were to visit the area again i would stay somewhere more centrally located.

The bar area was slightly outdated and i thought breakfast was of poor quality.

The other thing i would like to mention is when my partner and i were having a drink in the bar area we could overhear the person behind reception speaking to head officee as there had been a system error and the room someone had booked they didn't have available. Even though there wasn't anything wrong with the way it was dealt with, i felt this was a conversation that would be best had iin the office, there were other members of staff behind reception so service would not be affected if the person made the call in the office.

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Staff

By

6月 22, 2017

club

Hotel very comfortable, staff are superb , only downside lack of variety for breakfast .

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Comfortable bed good shower and towels

By

6月 21, 2017

club

This hotel is in a quiet location out of the City. We arrived at the airport then took the tram to central Edinburgh then the number 22 bus to the hotel, very simple and quick and cheap. There is a modern shopping centre near and loads of buses into the City. The breakfast was good (between 7

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Review Title

By

6月 21, 2017

Comfortable room, clean, well maintained. A distance away from downtown, very quiet at night. Friendly staff.

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Edinburgh stay

By

6月 19, 2017

club

Lovely hotel, only negative is why you have to hike the prices up so high just because there is a pop concert/ event on in the city.

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Hotel de bonne qualité

By

6月 17, 2017

club

Hotel bien entretenu, avec tout le confort et un service impécable.

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Mr Robertson

By

6月 16, 2017

Booking and Staying at this hotel was very easy and had no problems what so ever

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Perfect Hotel in the not-so-perfect location

By

6月 16, 2017

club

There is absolutely nothing that we can find to not recommend Holiday Inn-Waterfront except it's remote location to historic Edinburgh. This hotel is really located in Leith, and Leith is not a very desirable location if one wants to be in Edinburgh. We had no idea that this hotel was @ 3 miles from the historic center. We walked throughout Leith up to Edinburgh (we love to walk everywhere), but Leith is pretty depressing. The last day, we did take a convenient bus to the Waverly Train Station. The hotel, though, is top-notch in all respects, and is very convenient to shopping and transit. There was a fire-alert on night two, and the manager-on-duty handled the situation with great professionalism and calm.The rooms are very spacious, clean, modern and comfy.... it's just the location that was the one negative.

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Visit to Edinburgh

By

6月 11, 2017

Good hotel well positioned at the harbor with plenty of restaurants close by. very friendly staff, and a good breakfast. ample car parking. also a quiet location.

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Ideal for visiting family

By

6月 11, 2017

club

We chose this Hotel because it is near our son. It is also convient to Ocean Terminal and bus route into the centre of Edinburgh.

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Excellent

By

6月 10, 2017

platinumelite

Free parking, fantastic welcome, clean comfortable rooms, exceptional staff. Always enjoy my stays here and sleep very well.

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