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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 1159 reviews
93%
Recommend This Property

Ratings Breakdown

1159reviews

  • 5 Stars
    643
  • 4 Stars
    369
  • 3 Stars
    85
  • 2 Stars
    41
  • 1 Stars
    21

Great City Centre location

By

16 August 2017

club

Great City Centre location at a fair price
You need to be up early to get a place at breakfast without having to queue but worth the wait

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Good location

By

14 August 2017

This HI Express is well located and within walking distance of the main attractions in Edinburgh. We stayed while the Festival was on so it was extremely expensive for one night, kind of soured the enjoyment as it was so pricey particularly as the hotel was surrounded by scaffolding and there are major works all around this area.
Room was okay, a bit warm but covered the basics for a one night stay. Breakfast was very disappointing, not much choice and would have expected more fruit/veg to be available. Only fresh fruit was a very hard apple, the other was a fruit compote which looked like it came out of a tin. No veg choices in the hot section, I would have preferred some tomatoes, mushrooms and potatoes to be available. Competitor budget hotels provide a better breakfast so HI should take note.

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Great customer service and friendly staff

By

13 August 2017

club

Stayed at this hotel for the first and will be returning to this one again for Christmas show and shopping in December.

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Edinburgh Tattoo

By

13 August 2017

club

Good hotel, limited parking, very difficult to find, but hotel was good.

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Good location

By

12 August 2017

the hotel provide basic facility and comfortable stay, and its location is close to railway station. The shower water was too hot and could not be changed cooler, a bit disappointed.

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Very poor

By

11 August 2017

club

The staff were friendly and helpful but...
Tiny room onto a noisy street.
On arrival we discovered building work was being done on the hotel and it was covered with scaffolding and orange netting.
The view from our room was very poor.
The restaurant area was very cramped.
Wouldn't recommend anyone stay in this hotel!!

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SPACIIOUS ROOM AND GREAT SERVICE

By

10 August 2017

My recent stay was great. Very spacious room and very good service. Good breakfast to set you up for the day. Very handy city centre location.

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Hotel good, location not so much

By

10 August 2017

club

The hotel met expectations of a Holiday Inn Express. Clean and efficient. No frills. It is not located in the city centre though. This may be a good thing but for our purposes, one night in Edinburgh, it made it less than ideal.

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Buena ubicación y buena relación calidad-precio

By

06 August 2017

club

Estuvimos 5 noches en Julio y el hotel está muy bien situado. A 10 -15 minutos de la Royal Mile. Buena relación calidad-precio. En las habitaciones se hecha en falta algún armario par la ropa. Hay perchas al aire pero tampoco muchas. El baño muy bien y limpiio En cuanto al desayuno, no sé si por las fechas, pero se queda pequeño el salón, teniendo a veces que esperar para poder desayunar.

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City break

By

03 August 2017

club

Ideal location for city centre with plenty of bars and restaurants within walking distance

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Very unsatisfied

By

01 August 2017

club

Very disappointed, the staff didn't offer a great service for our stay, we stated a double bed upon booking to arrive and find two singles, when reported the best they could do was push the beds together and offer a double sheet, not even a matres topper or a double duvet.
When travelling over 4 hours away for this special stay we were very disappointed overall.

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Great City Centre Hotel

By

01 August 2017

Highly recommended for central location, cleanliness and friendliness

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