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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 648 reviews
81%
Recommend This Property

Ratings Breakdown

648reviews

  • 5 Stars
    346
  • 4 Stars
    143
  • 3 Stars
    66
  • 2 Stars
    49
  • 1 Stars
    44

Extended stay made splendid

By

27 June 2017

club

I recently stayed in this hotel for 3 weeks, and the staff helped make it bearable. They were friendly and accommodating. The airport shuttle drove me to the airport and back on several occasions so I could take the train downtown. There is coin laundry and a fitness room available. The rooms were average, but clean. The pillows were all too soft for my taste.

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Clean rooms ad fresh coffee

By

26 June 2017

platinumelite

This hotel is in a beautiful location right off the water the rooms were clean and the staff was very helpful

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Terrible customer service

By

23 June 2017

club

Rude manager, dirty, smells very bad. Old with new (?) make up. Terrible experience

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Good location with clean rooms and awesome staff.

By

21 June 2017

Nice place to stay. Includes breakfast, fitness room and is close to local restaurants. Marie at the front desk is exceptional, she goes out of her way to make every guest feel special. Would definitely recommend.

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Quiet with a great night's rest

By

20 June 2017

platinumelite

My request for a first floor room was honored, it was quiet and I had a better night's sleep than usually do at a hotel.

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Great place to stay

By

19 June 2017

platinumelite

Great place to stay outside of Philly. I would tell everyone to stay here. It is clean and well taken care of.

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Good location

By

18 June 2017

club

Close to airport. Clean. Friendly staff. Comfortable bed. Reliable shuttle service to the airport. My only complaint was that there were no restaurants within walking distance for me. Driving distance was not too far but if it were winter, I would like something closer.

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Humidity was terrible

By

15 June 2017

1st we had to change rooms for the first room smelled bad. the humidity was terrible, the rooms, hall ways felt wet and damp. I would have changed hotels if I would of gotten to Philadelphia sooner. I'd like my money back.

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Just a quick stay

By

14 June 2017

club

Nice place, clean rooms, bathroom a little dated but clean. Interesting area with another Hotel very close to this one. Need to improve breakfast food choices just a little compared to other Holiday Inn Express I have stayed at. Very nice staff. Would stay here again.

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A place to rest

By

13 June 2017

It met the need for me and my family because we arrived late.

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Great experience

By

07 June 2017

club

Comfortable, clean and friendly! Couldn't really ask for much more out of our stay.

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Stay

By

07 June 2017

club

The TV video connection was poor. Kept pixilating and Audie lagged. Refrigerator motor loud when running. Staff was very friendly and recommended a place for dinner. Used points for free night. Kept car on lot while away. Upon returning the staff did not charge me the cost for 4 days parking. Very satisfied with my experience.

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