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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 985 reviews
88%
Recommend This Property

Ratings Breakdown

985reviews

  • 5 Stars
    582
  • 4 Stars
    228
  • 3 Stars
    75
  • 2 Stars
    53
  • 1 Stars
    47

Nice Hotel

By

24 July 2017

Clean room and great Location. New construction should make it very nice in the near future.

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Friendly Staff

By

24 July 2017

club

Front desk staff was very friendly and answered several questions I had about the local area. Also when the hotel was completely booked and I need to spend another night, the front desk helped me research other available hotels in the area.

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Handy location

By

23 July 2017

club

We stayed here before our cruise. The location was convenient because we could walk to restaurants, a drugstore, and a clothing store. The construction looks like it will take quite a while to be finished. Breakfast was delicious.

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On way to cruse

By

22 July 2017

platinumelite

The stay was great from the start when they pick us up at airport to time they took us to are ship

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Boy Scout trip to Islemorada for Seabase sailing trip

By

22 July 2017

platinumelite

The highlight of this location is clearly the staff. The staff are very friendly and helpful. This location is currently conducting major construction (significant expansion of facility). If this were completed it would have received significantly higher ratings on appearance. So once completed I would definitely stay here again. All in all this Holiday Inn Express provides a solid value (it provides shuttle service to/from hotel and airport) along with providing a breakfast.

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Nice room

By

18 July 2017

club

Great value for money. Clean and comfortable rooms. Good service.

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Dirty room

By

17 July 2017

club

Sheets were not clean and bathroom had an " X" in the mid God mirror.

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bad odor in rooms

By

17 July 2017

club

Old mold problem, using strong fragrance to mask odor. Could not fall asleep, woke up congested and with a headache. Also someone got stuck in the one elevator.

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excellent service

By

14 July 2017

club

The hotel is well maintained, excellent service, hotel staff are very friendly

Love to stay in the same hotel if we visit next time

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Everyone is so nice

By

13 July 2017

club

Very helpful pleasant staff all around, free breakfast, fridge and microwave in room, short walk to convention center

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Under renovation

By

12 July 2017

platinumelite

Good thing it's being renovated because the breakfast area is too small the pancake machine did not work in the air-conditioning unit had to be replaced in my room.

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Ok stay

By

12 July 2017

club

They were doing a lot of upgrading I assume because the property was mosey and construction going on everywhere!

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