Rated 4.6 out of 5 by 356
Rated 4.0 out of 5.0 Staff
I really enjoyed how the staff handled the issue that I had. The GM didn't handle the issue professionally at first, because some of my family members were misbehaving. Which didn't have anything to do with the party that arrived with me, but we guilty by association. In the end the GM stepped up, and called me the following day with an apology. I did understand her point of the whole matter, and everything ended in a professional manner.
July 29, 2015
Rated 5.0 out of 5.0 by Nash475 went the extra mile
We traveled with a trailer and wanted to leave it in the lot while we looked for a restaurant. The security guard not only assisted us in placing the trailer, but parked his vehicle in front of it to ensure that it was secure and would not be taken. We did not ask for his assistance, he took it upon himself to make us feel safe and enjoy our stay. This is just one example of some of the best customer service I have ever encountered.
Kudos to a job well done.
July 28, 2015
Rated 5.0 out of 5.0 by winjack Exceeded expectations
Stayed here again. Worth the short drive north of Ft. Lauderdale to stay in this hotel that is definitely above the standards of hotels in both Miami and Ft. Lauderdale areas. The staff, room, breakfast, and general hotel is exceptionally friendly, clean and provide excellent quality.
July 28, 2015
Rated 5.0 out of 5.0 by Stays at HI Express a lot Restful room and attentive staff.
I have stayed at this location for business and pleasure and have not been disappointed either time. The rooms are clean and the beds are very comfortable. Recently, I stayed here with my wife for a short vacation. The staff were always greeting me by name and asking how our stay was going. My wife asked me if I was someone important. My reply, "yes, I'm a platinum rewards member!". I will absolutely stay at this location in the future.
July 27, 2015
Rated 5.0 out of 5.0 by MS VW EXCELLENT SERVICE
BATHROOM SUPPLIES WERE LACKING.
THE CONTAINERS WERE SO HARD THAT YOU COULD NOT SQUEEZE THE SHAMPOO OR LOTION OUT OF THE BOTTLES.
PILLOWS WERE TOO SOFT.
July 27, 2015
Rated 5.0 out of 5.0 by Jesus girl The best hotel around town for families.
Very clean,well kept,staff very friendly and helpful,great breakfast,serves fresh,presentable food,stayed on the 4th floor,very quiet, great elevator..Overall great place to stay,security is always present at nights in the parking lot.
July 26, 2015
Rated 5.0 out of 5.0 by Carnell1 Lambert Event:Summer 2015
Booked 5 rooms for family visiting area for funeral. Although it was a sad occasion the entire family enjoyed the stay at this hotel. It was centrally located near the event and area attractions. We stayed in the area 3 days and 2 nights so we were able to take advantage of local "Things to Do". The stay was very nice I would definitely stay at this hotel again!
July 22, 2015
Rated 5.0 out of 5.0 by mpIII great stay
will definetely stay here as many times as needed
staff was great room always nice and cold just perfect
July 20, 2015