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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 849 reviews
94%
Recommend This Property

Ratings Breakdown

849reviews

  • 5 Stars
    670
  • 4 Stars
    116
  • 3 Stars
    25
  • 2 Stars
    13
  • 1 Stars
    25

Worst experience at a Holiday Inn hotel

By

24 February 2018

club

We tried to let the hotel know before our arrival that we were traveling with a pet when we called the person at front desk was very rude and transferred us to the reservation line that person supposedly put it in our reservation. When we got to the hotel nothing was on reservation about the pet so they put us in a handicap room which we didn’t ask for. The bathroom stunk like dirty diapers. Front desk sent someone to wipe floors with bleach to try and hide the odor but didn’t work. I asked to be moved to another room but they said they were booked when half the parking lot was empty. The general manager was at front desk she heard me say I threw up with the smell and I tried spraying perfume she said not to be spraying perfume and did nothing else to accommodate us and just walked away.

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