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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 381 reviews
91%
Recommend This Property

Ratings Breakdown

381reviews

  • 5 Stars
    207
  • 4 Stars
    128
  • 3 Stars
    30
  • 2 Stars
    13
  • 1 Stars
    3

Good hotel and service by staff

By

28 March 2017

platinumelite

Good value for money and nice service by staff. Breakfast was good and timing is better than United States.

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Guardian Angels

By

24 March 2017

I was in Germany on vacation and had my passport stolen. I ended up in Frankfurt to meet with the US consulate there to apply for a new one. The concern, care and comfort I felt from the staff was incredible. They helped make a horrible situation much less worrisome with help in any way they could. I can't say enough about the front desk staff and how they helped me get back on track and get me to the consulate with everything I needed. Thank you so much! I highly recommend this hotel.

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早餐种类

By

20 March 2017

club

该酒店有很多中国人入住,建议增加一些中国人喜欢的早餐类型,比如:面条、稀饭之类的;另外,建议增加出租车预约服务,方便旅客的出行。

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Okay for Messe Frankfurt visit, 35 mins walk away

By

20 March 2017

Not really near Messe Franfurt, but a very good HIE hotel, clean rooms, very friendly staff, location not the best, but once in the hotel safe and secure. Shuttle bus to the exhibition only (paid for service). 35 minute walk through run down area from fairground. With a car not problem.

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Excellent overall

By

16 March 2017

platinumelite

Excellent service
Specious family rooms
Very helpful staff
Perfect location

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business stay

By

13 March 2017

club

business stay on this property for 4 days being closest to the office

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Fair visit

By

12 March 2017

club

Very nice and friendly employees
Will be staying with you again.

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Hotel ist gut, wenn man nur ein Bett für die Nacht braucht

By

10 March 2017

Hotel ist gut wenn man nur ein Bett für due Nacht braucht
Kein Zimmersafe
Kein Kühlschrank
Zum schlafen ausreichend

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Stammkunde

By

08 March 2017

club

Reise schon Jahrelange in dieses Hotel. Immer wieder gern.

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5 Sterne durch und durch

By

05 March 2017

Das was dieses Hotel ausmacht ist die Freundlichkeit der Mitarbeiter und die Sauberkeit in diesem Hotel.
Alles in einem durch durch 5 Sterne service!

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Качество и чистота за очень доступную сумму.

By

01 March 2017

club

Останавливались на одну ночь в одном номере семьей в составе 2-х взрослых и 2-х детей. Быстрое заселение и отъезд, наличие парковки (и краткосрочной бесплатной и долгосрочной), включенный в стоимость завтрак. чистота в номере, качественный интернет. Остановка автобуса в 1-й минуте, S-Bahn около 10 минут пешком.

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Staff and Service

By

26 February 2017

club

I was staying at this hotel during my business trip in Frankfort and had enjoyed my stay because of the friendly behaviour of all staff member.
I will stay with you again.
Bye

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